IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

Staying or leaving: A combined social identity and social exchange approach to predicting employee turnover intentions

Listed author(s):
  • Lorenzo Avanzi
  • Franco Fraccaroli
  • Guido Sarchielli
  • Johannes Ullrich
  • Rolf van Dick
Registered author(s):

    Purpose - – The purpose of this paper is to combine social identity and social exchange theories into a model explaining turnover intentions. Design/methodology/approach - – Questionnaires measuring the constructs of organizational identification, perceived organizational support, emotional exhaustion, and turnover intentions were completed by 195 employees. Findings - – Results supported our hypotheses: social identification increased the perception of organizational support which in turn reduced emotional exhaustion which was finally related to turnover intentions. Furthermore, social identification moderated the relation between organizational support and turnover intentions. Research limitations/implications - – The study design was cross-sectional and data were collected using self-report with no assessment of objective data. Practical implications - – To reduce turnover, managers should focus on both support and employees’ identification with teams and organizations. Originality/value - – This study combines two theoretical perspectives into an integrative framework and simultaneous moderated-mediation was used to test the model.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by Emerald Group Publishing in its journal International Journal of Productivity and Performance Management.

    Volume (Year): 63 (2014)
    Issue (Month): 3 (April)
    Pages: 272-289

    in new window

    Handle: RePEc:eme:ijppmp:v:63:y:2014:i:3:p:272-289
    Contact details of provider: Web page:

    Order Information: Postal: Emerald Group Publishing, Howard House, Wagon Lane, Bingley, BD16 1WA, UK
    Web: Email:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:eme:ijppmp:v:63:y:2014:i:3:p:272-289. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Louise Lister)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.