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Knowledge management enablers in liner shipping

Author

Listed:
  • Yang, Ching-Chiao
  • Marlow, Peter B.
  • Lu, Chin-Shan

Abstract

This study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed.

Suggested Citation

  • Yang, Ching-Chiao & Marlow, Peter B. & Lu, Chin-Shan, 2009. "Knowledge management enablers in liner shipping," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(6), pages 893-903, November.
  • Handle: RePEc:eee:transe:v:45:y:2009:i:6:p:893-903
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    Citations

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    Cited by:

    1. Mihi Ramírez, Antonio, 2012. "Product return and logistics knowledge: Influence on performance of the firm," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(6), pages 1137-1151.
    2. Marcella De Martino, 2015. "L’innovazione collaborativa nei porti: aspetti metodologici ed alcune evidenze empiriche," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 105-126.
    3. Cheng, Jao-Hong, 2011. "Inter-organizational relationships and knowledge sharing in green supply chains—Moderating by relational benefits and guanxi," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 837-849.

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