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Knowledge management systems in support of disasters management: A two decade review

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  • Dorasamy, Magiswary
  • Raman, Murali
  • Kaliannan, Maniam

Abstract

Humans are increasingly being challenged with numerous forms of man-made and natural emergency situations. Emergencies cannot be prevented, but they can be better managed. The successful management of emergency situations requires proper planning, guided response, and well-coordinated efforts across the emergency management life cycle. Literature suggests that emergency management efforts benefit from well-integrated knowledge-based emergency management information systems (EMIS). This study presents a systematic review of papers pertaining to the application of knowledge-driven systems in support of emergency management that have been published in the last two decades. Our review presents two major findings. First, only limited work has been done in three EMIS-knowledge management system (KMS) subdomains: (i) definition, (ii) use, and (iii) methods. Second, only limited research has been done in embedding roles in KM systems. We highlight role alignment to the 12 fundamental roles, as called for by Turoff et al. (2004), in the context of creating dynamic systems in aid of emergency management efforts. We believe that these two findings warrant the attention of the research community.

Suggested Citation

  • Dorasamy, Magiswary & Raman, Murali & Kaliannan, Maniam, 2013. "Knowledge management systems in support of disasters management: A two decade review," Technological Forecasting and Social Change, Elsevier, vol. 80(9), pages 1834-1853.
  • Handle: RePEc:eee:tefoso:v:80:y:2013:i:9:p:1834-1853
    DOI: 10.1016/j.techfore.2012.12.008
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    Cited by:

    1. Narayan Prasad Nagendra & Gopalakrishnan Narayanamurthy & Roger Moser, 2022. "Management of humanitarian relief operations using satellite big data analytics: the case of Kerala floods," Annals of Operations Research, Springer, vol. 319(1), pages 885-910, December.
    2. Gaspar, Rui & Yan, Zheng & Domingos, Samuel, 2019. "Extreme natural and man-made events and human adaptive responses mediated by information and communication technologies' use: A systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 125-135.
    3. Maurizio Bevilacqua & Filippo Ciarapica & Claudia Paciarotti, 2014. "A BPR approach to hydrogeological risk management," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 71(3), pages 1995-2012, April.
    4. Seppänen, Hannes & Luokkala, Pekka & Zhang, Zhe & Torkki, Paulus & Virrantaus, Kirsi, 2018. "Critical infrastructure vulnerability—A method for identifying the infrastructure service failure interdependencies," International Journal of Critical Infrastructure Protection, Elsevier, vol. 22(C), pages 25-38.
    5. Panagiotopoulos, Panos & Barnett, Julie & Bigdeli, Alinaghi Ziaee & Sams, Steven, 2016. "Social media in emergency management: Twitter as a tool for communicating risks to the public," Technological Forecasting and Social Change, Elsevier, vol. 111(C), pages 86-96.
    6. Hanizah Hj. Mohideen & Magiswary Dorasamy & Murali Raman, 2021. "Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster," Systemic Practice and Action Research, Springer, vol. 34(5), pages 537-553, October.
    7. Ratinho, Tiago & Amezcua, Alejandro & Honig, Benson & Zeng, Zhaocheng, 2020. "Supporting entrepreneurs: A systematic review of literature and an agenda for research," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    8. Thomas J. Huggins & Raj Prasanna, 2020. "Information Technologies Supporting Emergency Management Controllers in New Zealand," Sustainability, MDPI, vol. 12(9), pages 1-16, May.

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