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We Got a New Digital Electric Meter. Our Usage Went Up 123%. Our Bill Went Up 65%

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  • Honebein, Peter C.

Abstract

There is no question that smart meters are a benefit to utilities, in terms of operational efficiency. But headlines like this one are frightening. They suggest a significant misunderstanding of the technology, marketing, and customer experience surrounding this worthwhile innovation.

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  • Honebein, Peter C., 2010. "We Got a New Digital Electric Meter. Our Usage Went Up 123%. Our Bill Went Up 65%," The Electricity Journal, Elsevier, vol. 23(2), pages 76-82, March.
    • Handle: RePEc:eee:jelect:v:23:y:2010:i:2:p:76-82
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    Cited by:

    1. Strong, Derek Ryan, 2017. "The Early Diffusion of Smart Meters in the US Electric Power Industry," Thesis Commons 7zprk, Center for Open Science.
    2. Nelson, Tim & Orton, Fiona, 2013. "A new approach to congestion pricing in electricity markets: Improving user pays pricing incentives," Energy Economics, Elsevier, vol. 40(C), pages 1-7.
    3. Wang, Qingbin & Lewandowski, Samantha, 2016. "Are Smart Meters Being Used Smartly? A Case Study of Residential Electricity Customers in Vermont," 2016 Annual Meeting, July 31-August 2, Boston, Massachusetts 236144, Agricultural and Applied Economics Association.

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