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When is celebrity endorsement effective? Exploring the role of celebrity endorsers in enhancing key brand associations

Author

Listed:
  • Jun, Mina
  • Han, Jeongsoo
  • Zhou, Zhimin
  • Eisingerich, Andreas B.

Abstract

This study examines how a celebrity endorser’s key associations can complement and help improve a brand’s low corresponding associations. By conducting three studies, we find that when consumers have no prior knowledge about the benefits of a brand, a celebrity’s enabling, enticing, and enriching (3E) associations get transferred to the brand. However, when consumers know that a brand has low 3E benefits, only the celebrity endorsers’ enriching associations are transferred to the brand. Thus, from the current study the importance of a celebrity’s enriching benefits is emphasized for both unknown and well-known brands. Furthermore, we theorize and demonstrate consumer elevation as the underlying mechanism whereby the enriching benefits of a celebrity endorser are transferred to a brand. The current findings extend the extant literature on celebrity endorsement management and provide valuable managerial insights for developing effective celebrity endorsement strategies.

Suggested Citation

  • Jun, Mina & Han, Jeongsoo & Zhou, Zhimin & Eisingerich, Andreas B., 2023. "When is celebrity endorsement effective? Exploring the role of celebrity endorsers in enhancing key brand associations," Journal of Business Research, Elsevier, vol. 164(C).
  • Handle: RePEc:eee:jbrese:v:164:y:2023:i:c:s0148296323003090
    DOI: 10.1016/j.jbusres.2023.113951
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