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The marketplace, mental well-being, and me: Exploring self-efficacy, self-esteem, and self-compassion in consumer coping

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  • Machin, Jane E.
  • Adkins, Natalie Ross
  • Crosby, Elizabeth
  • Farrell, Justine Rapp
  • Mirabito, Ann M.

Abstract

Individuals with mental disorders (MD) not only struggle with functional impairment; they must also manage the stigma accompanying their diagnosis. In this research we explore the role of the marketplace as a resource to help consumers cope with MD-related stressors. Coping efforts are actions taken to protect, maintain, or restore wellbeing. However, the coping literature is largely silent on the process through which this is achieved. Our findings suggest the marketplace helps consumers cope by restoring or bolstering one of three conceptually distinct aspects of the self-concept: self-esteem, self-efficacy, and/or self-compassion. The self-concept goals prove differentially effective for wellbeing. We advocate future coping research focus on understanding self-concept goals rather than specific coping strategies. We also present recommendations for consumers and marketplace stakeholders to promote self-concept goals and wellbeing outcomes.

Suggested Citation

  • Machin, Jane E. & Adkins, Natalie Ross & Crosby, Elizabeth & Farrell, Justine Rapp & Mirabito, Ann M., 2019. "The marketplace, mental well-being, and me: Exploring self-efficacy, self-esteem, and self-compassion in consumer coping," Journal of Business Research, Elsevier, vol. 100(C), pages 410-420.
    • Handle: RePEc:eee:jbrese:v:100:y:2019:i:c:p:410-420
    DOI: 10.1016/j.jbusres.2018.12.028
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    Citations

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    Cited by:

    1. Juan-Cancio Arcila-Arango & Manuel Castro-Sánchez & Sebastian Espoz-Lazo & Cristian Cofre-Bolados & Maria Luisa Zagalaz-Sánchez & Pedro Valdivia-Moral, 2020. "Analysis of the Dimensions of Quality of Life in Colombian University Students: Structural Equation Analysis," IJERPH, MDPI, vol. 17(10), pages 1-11, May.
    2. Hajdas Monika & Szpulak Aleksandra & Radomska Joanna & Silva Susana C., 2022. "Don’t tell me stories – the narratives of retirement and their relation with brand associations," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 58(1), pages 17-32, March.
    3. Claude-Hélène Mayer & Rudolf M. Oosthuizen, 2020. "Sense of Coherence, Compassionate Love and Coping in International Leaders during the Transition into the Fourth Industrial Revolution," IJERPH, MDPI, vol. 17(8), pages 1-18, April.
    4. Marshall, David R. & Meek, William R. & Swab, R. Gabrielle & Markin, Erik, 2020. "Access to resources and entrepreneurial well-being: A self-efficacy approach," Journal of Business Research, Elsevier, vol. 120(C), pages 203-212.
    5. Vikram Kapoor & Russell Belk, 2022. "‘Pressure creates diamonds’/‘fire refines gold’: Conceptualizing coping capital," AMS Review, Springer;Academy of Marketing Science, vol. 12(3), pages 196-215, December.

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