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Social media opinion summarization using emotion cognition and convolutional neural networks

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  • Wu, Peng
  • Li, Xiaotong
  • Shen, Si
  • He, Daqing

Abstract

Quickly and accurately summarizing representative opinions is a key step for assessing microblog sentiments. The Ortony-Clore-Collins (OCC) model of emotion can offer a rule-based emotion export mechanism. In this paper, we propose an OCC model and a Convolutional Neural Network (CNN) based opinion summarization method for Chinese microblogging systems. We test the proposed method using real world microblog data. We then compare the accuracy of manual sentiment annotation to the accuracy using our OCC-based sentiment classification rule library. Experimental results from analyzing three real-world microblog datasets demonstrate the efficacy of our proposed method. Our study highlights the potential of combining emotion cognition with deep learning in sentiment analysis of social media data.

Suggested Citation

  • Wu, Peng & Li, Xiaotong & Shen, Si & He, Daqing, 2020. "Social media opinion summarization using emotion cognition and convolutional neural networks," International Journal of Information Management, Elsevier, vol. 51(C).
    • Handle: RePEc:eee:ininma:v:51:y:2020:i:c:s0268401218313690
    DOI: 10.1016/j.ijinfomgt.2019.07.004
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