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User acceptance of a digital library system in developing countries: An application of the Technology Acceptance Model

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  • Park, Namkee
  • Roman, Raul
  • Lee, Seungyoon
  • Chung, Jae Eun

Abstract

This study examines the factors that influence people's adoption and use of a digital library system and tests the applicability of the Technology Acceptance Model (TAM) in the context of developing countries. Using data from a survey of 16 institutions in Africa, Asia, and Central/Latin America (N=1082), a path analysis revealed that perceived ease of use of the library system had a significant impact on perceived usefulness, which ultimately led to behavioral intention to use. In addition, the study examined the similarities and differences in the significant predictors of the digital library acceptance across countries and continents. Further, the current study suggests that external variables that affect perceived ease of use and usefulness need to be considered as important factors in the process of designing, implementing, and operating digital library systems. Such consideration will help decrease the mismatch between system design and local users’ realities, and further facilitate the successful adoption of digital library systems in developing countries.

Suggested Citation

  • Park, Namkee & Roman, Raul & Lee, Seungyoon & Chung, Jae Eun, 2009. "User acceptance of a digital library system in developing countries: An application of the Technology Acceptance Model," International Journal of Information Management, Elsevier, vol. 29(3), pages 196-209.
  • Handle: RePEc:eee:ininma:v:29:y:2009:i:3:p:196-209
    DOI: 10.1016/j.ijinfomgt.2008.07.001
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    Cited by:

    1. Maduku, Daniel K. & Mpinganjira, Mercy & Duh, Helen, 2016. "Understanding mobile marketing adoption intention by South African SMEs: A multi-perspective framework," International Journal of Information Management, Elsevier, vol. 36(5), pages 711-723.
    2. Yong‐Mi Kim, 2010. "The adoption of university library Web site resources: A multigroup analysis," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 61(5), pages 978-993, May.
    3. Dwivedi, Yogesh K. & Kapoor, Kawaljeet Kaur & Williams, Michael D. & Williams, Janet, 2013. "RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction," International Journal of Information Management, Elsevier, vol. 33(2), pages 367-377.
    4. Hajli, Nick, 2015. "Social commerce constructs and consumer's intention to buy," International Journal of Information Management, Elsevier, vol. 35(2), pages 183-191.
    5. Giorgia Bondanini & Gabriele Giorgi & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Paola Andreucci-Annunziata, 2020. "Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis," IJERPH, MDPI, vol. 17(21), pages 1-23, October.
    6. Shareef, Mahmud Akhter & Dwivedi, Yogesh K. & Kumar, Vinod & Kumar, Uma, 2017. "Content design of advertisement for consumer exposure: Mobile marketing through short messaging service," International Journal of Information Management, Elsevier, vol. 37(4), pages 257-268.
    7. Song, Mengmeng & Xing, Xinyu & Duan, Yucong & Cohen, Jason & Mou, Jian, 2022. "Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    8. Shirazi, Farid & Hajli, Nick & Sims, Julian & Lemke, Fred, 2022. "The role of social factors in purchase journey in the social commerce era," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    9. Chen, Sherry Y. & Macredie, Robert, 2010. "Web-based interaction: A review of three important human factors," International Journal of Information Management, Elsevier, vol. 30(5), pages 379-387.
    10. Huang, Tony Cheng-Kui & Liu, Chuang-Chun & Chang, Dong-Cheng, 2012. "An empirical investigation of factors influencing the adoption of data mining tools," International Journal of Information Management, Elsevier, vol. 32(3), pages 257-270.

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