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Lean information management: Understanding and eliminating waste

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  • Hicks, B.J.

Abstract

This paper deals with the development of a new approach for supporting the improvement of information management and the overall information systems infrastructure. In particular, the paper discusses the application of lean thinking to information management; where information management can be considered to involve adding value to information by virtue of how it is organised, visualised and represented; and enabling information (value) to flow to the end-user (customer) through the processes of exchange, sharing and collaboration. The potential benefits of lean thinking are discussed and the fundamental barriers for its application to information management are highlighted. These include the need to characterise the nature of waste and establish the five principles of; value, value streams, flow, pull and continuous improvement in the context of information management. It follows that the core contribution of this paper is the development of an understanding of these critical elements and the creation of a conceptual framework for a set of lean principles within the context of information management. This framework offers a unique and arguably generic approach for supporting the retrospective improvement of information management systems and the overall information systems infrastructure.

Suggested Citation

  • Hicks, B.J., 2007. "Lean information management: Understanding and eliminating waste," International Journal of Information Management, Elsevier, vol. 27(4), pages 233-249.
    • Handle: RePEc:eee:ininma:v:27:y:2007:i:4:p:233-249
    DOI: 10.1016/j.ijinfomgt.2006.12.001
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    Cited by:

    1. Soomro, Zahoor Ahmed & Shah, Mahmood Hussain & Ahmed, Javed, 2016. "Information security management needs more holistic approach: A literature review," International Journal of Information Management, Elsevier, vol. 36(2), pages 215-225.
    2. Sepehr Alizadehsalehi & Ahmad Hadavi, 2023. "Synergies of Lean, BIM, and Extended Reality (LBX) for Project Delivery Management," Sustainability, MDPI, vol. 15(6), pages 1-27, March.
    3. Diana Filipe & Carina Pimentel, 2023. "Production and Internal Logistics Flow Improvements through the Application of Total Flow Management," Logistics, MDPI, vol. 7(2), pages 1-22, June.
    4. Antony Pearce & Dirk Pons & Thomas Neitzert, 2023. "Understanding Lean—Statistical Analysis of Perceptions and Self-Deception Regarding Lean Management," SN Operations Research Forum, Springer, vol. 4(2), pages 1-43, June.
    5. Kim, Changsu & Oh, Eunhae & Shin, Namchul & Chae, Myungsin, 2009. "An empirical investigation of factors affecting ubiquitous computing use and U-business value," International Journal of Information Management, Elsevier, vol. 29(6), pages 436-448.

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