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Project management offices: A case of knowledge-based archetypes

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  • Desouza, Kevin C.
  • Evaristo, J. Roberto

Abstract

While Project Management Offices (PMOs) have become a mainstay in organizations, systematic research has not yet been undertaken to study their intricacies. In this paper, we conduct an exploratory and descriptive case study of PMOs, based on our interviews with senior managers and directors of PMOs in 32 IT organizations. The objectives are to: (1) outline the nature and characteristics of PMOs; (2) classify and derive archetypes of PMOs; and (3) enumerate critical success factors of PMOs. To the best of our knowledge, this is the first paper to systematically investigate PMOs from a knowledge archetype perspective. A novel and significant contribution of this paper is the case description of four PMO archetypes, which clearly delineate PMOs based on their knowledge management functions and capabilities.

Suggested Citation

  • Desouza, Kevin C. & Evaristo, J. Roberto, 2006. "Project management offices: A case of knowledge-based archetypes," International Journal of Information Management, Elsevier, vol. 26(5), pages 414-423.
    • Handle: RePEc:eee:ininma:v:26:y:2006:i:5:p:414-423
    DOI: 10.1016/j.ijinfomgt.2006.07.002
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    Cited by:

    1. Debasisha Mishra & M. Ramkumar, 2022. "Study of project type and team structure in the Indian software outsourcing industry," OPSEARCH, Springer;Operational Research Society of India, vol. 59(1), pages 324-349, March.
    2. Gupta, Manjul & George, Joey F. & Xia, Weidong, 2019. "Relationships between IT department culture and agile software development practices: An empirical investigation," International Journal of Information Management, Elsevier, vol. 44(C), pages 13-24.
    3. Saurabh Biswas & Clark A. Miller, 2022. "Deconstructing knowledge and reconstructing understanding: Designing a knowledge architecture for transdisciplinary co‐creation of energy futures," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(2), pages 293-308, April.
    4. Vukadinović, Danko & Fabac, Robert, 2022. "Project Management in Digital Disruption: Emergence of Digital Project Management Office," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2022), Hybrid Conference, Opatija, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Opatija, Croatia, 17-18 June 2022, pages 310-328, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    5. Basaglia, Stefano & Caporarello, Leonardo & Magni, Massimo & Pennarola, Ferdinando, 2010. "IT knowledge integration capability and team performance: The role of team climate," International Journal of Information Management, Elsevier, vol. 30(6), pages 542-551.

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