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Druggists and pharmacists as gatekeepers: Sales routines and compliance with sales protocols for over-the-counter naproxen 275 mg medicines in the Netherlands

Author

Listed:
  • van Hoof, Joris J.
  • Cents, Michel H.G.
  • Megens, Nicole M.J.
  • van der Tang, Sijbrand J.

Abstract

Since for the sales of over-the-counter (OTC) medicines, prescribing physicians are not involved, and written instructions on/in the medicine boxes are inefficient, druggists and pharmacists are important gatekeepers in preventing customers’ accidents. In this study we investigated the sales routines, and compliance with sales protocols, in order to evaluate that gatekeeper's function.

Suggested Citation

  • van Hoof, Joris J. & Cents, Michel H.G. & Megens, Nicole M.J. & van der Tang, Sijbrand J., 2014. "Druggists and pharmacists as gatekeepers: Sales routines and compliance with sales protocols for over-the-counter naproxen 275 mg medicines in the Netherlands," Health Policy, Elsevier, vol. 117(3), pages 353-360.
    • Handle: RePEc:eee:hepoli:v:117:y:2014:i:3:p:353-360
    DOI: 10.1016/j.healthpol.2014.07.009
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    References listed on IDEAS

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    1. Bardage, Carola & Westerlund, Tommy & Barzi, Sahra & Bernsten, Cecilia, 2013. "Non-prescription medicines for pain and fever—A comparison of recommendations and counseling from staff in pharmacy and general sales stores," Health Policy, Elsevier, vol. 110(1), pages 76-83.
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