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Activity-based costing concepts for quality improvement

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  • Ittner, Christopher D.

Abstract

This article shows how activity-based costing concepts can be adapted to measure quality-related costs and prioritize quality improvement efforts. It first reviews three levels of activity analysis that can be used to quantify the internal costs arising from failure to meet customer requirements. It then highlights how activity-based costing concepts can be extended to encompass quality-related costs arising from supplier deficiencies and the opportunity costs of lost sales due to quality problems.

Suggested Citation

  • Ittner, Christopher D., 1999. "Activity-based costing concepts for quality improvement," European Management Journal, Elsevier, vol. 17(5), pages 492-500, October.
    • Handle: RePEc:eee:eurman:v:17:y:1999:i:5:p:492-500
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    Citations

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    Cited by:

    1. Wen-Hsien Tsai, 2018. "A Green Quality Management Decision Model with Carbon Tax and Capacity Expansion under Activity-Based Costing (ABC)—A Case Study in the Tire Manufacturing Industry," Energies, MDPI, vol. 11(7), pages 1-30, July.
    2. Banker, Rajiv D. & Bardhan, Indranil R. & Chen, Tai-Yuan, 2008. "The role of manufacturing practices in mediating the impact of activity-based costing on plant performance," Accounting, Organizations and Society, Elsevier, vol. 33(1), pages 1-19, January.
    3. Maiga, Adam S., 2014. "Assessing self-selection and endogeneity issues in the relation between activity-based costing and performance," Advances in accounting, Elsevier, vol. 30(2), pages 251-262.
    4. Karl Schuhmacher & Michael Burkert, 2022. "Time Is Relative: How Framing of Time Estimation Affects the Accuracy of Cost Information," Management Science, INFORMS, vol. 68(7), pages 5493-5513, July.
    5. Yang Dong & Kefeng Xu & Yi Xu & Xiang Wan, 2013. "Quality Assurance Contracts in a Multi-Level Supply Chain," Working Papers 0206mss, College of Business, University of Texas at San Antonio.
    6. Yan Dong & Kefeng Xu & Yi Xu & Xiang Wan, 2016. "Quality Management in Multi-Level Supply Chains with Outsourced Manufacturing," Production and Operations Management, Production and Operations Management Society, vol. 25(2), pages 290-305, February.
    7. Teemu Malmi & Pekka Jarvinen & Paul Lillrank, 2004. "A collaborative approach for managing project cost of poor quality," European Accounting Review, Taylor & Francis Journals, vol. 13(2), pages 293-317.
    8. Martha Ríos Manríquez & Clara I. Muñoz Colomina & M. Lourdes Rodríguez Vilariño Pastor, 2014. "Is the activity based costing system a viable instrument for small and medium enterprises? The case of Mexico," Estudios Gerenciales, Universidad Icesi, July.
    9. Z. Degraeve & Eva Labro & F. Roodhooft, 2005. "Constructing a Total Cost of Ownership supplier selection methodology based on Activity-Based Costing and mathematical programming," Accounting and Business Research, Taylor & Francis Journals, vol. 35(1), pages 3-27.
    10. Vogl, Matthias, 2013. "Improving patient-level costing in the English and the German ‘DRG’ system," Health Policy, Elsevier, vol. 109(3), pages 290-300.

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