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Auditor changes and audit satisfaction: Client perceptions in the Sarbanes-Oxley era of legislative restrictions and involuntary auditor change

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  • Daugherty, Brian E.
  • Tervo, Wayne A.

Abstract

This study investigates responding executives’ reported levels of satisfaction with their current, and where applicable, predecessor independent auditor. This research is conducted during the period following the demise of Arthur Andersen and the implementation of sweeping changes set forth by Sarbanes-Oxley. We survey Audit Committee chairpersons, CEOs, and CFOs of the S&P 500.

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  • Daugherty, Brian E. & Tervo, Wayne A., 2008. "Auditor changes and audit satisfaction: Client perceptions in the Sarbanes-Oxley era of legislative restrictions and involuntary auditor change," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 19(7), pages 931-951.
  • Handle: RePEc:eee:crpeac:v:19:y:2008:i:7:p:931-951
    DOI: 10.1016/j.cpa.2005.09.003
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    References listed on IDEAS

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    1. Johnson, W. Bruce & Lys, Thomas, 1990. "The market for audit services : Evidence from voluntary auditor changes," Journal of Accounting and Economics, Elsevier, vol. 12(1-3), pages 281-308, January.
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    1. Beattie, Vivien & Fearnley, Stella & Hines, Tony, 2010. "Factors Affecting Audit Quality in the 2007 UK Regulatory Environment: Perceptions of Chief Financial Officers, Audit Committee Chairs and Audit Engagement Partners," SIRE Discussion Papers 2012-29, Scottish Institute for Research in Economics (SIRE).
    2. Yahel Ma’ayan & Abraham Carmeli, 2016. "Internal Audits as a Source of Ethical Behavior, Efficiency, and Effectiveness in Work Units," Journal of Business Ethics, Springer, vol. 137(2), pages 347-363, August.
    3. Peter J Baldacchino & Rosalene Caruana & Simon Grima & Frank H. Bezzina, 2017. "Selected Behavioural Factors in Client-Initiated Auditor Changes: The Client-Auditor Perspectives," European Research Studies Journal, European Research Studies Journal, vol. 0(2A), pages 16-47.
    4. Peter Öhman & Einar Häckner & Dag Sörbom, 2012. "Client satisfaction and usefulness to external stakeholders from an audit client perspective," Managerial Auditing Journal, Emerald Group Publishing, vol. 27(5), pages 477-499, May.
    5. X. Walthoff-Borm & L. Chalmet, 2013. "Behind closed doors: the potential of lean management in safety audit services," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 13/838, Ghent University, Faculty of Economics and Business Administration.

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