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Integration of Six Sigma Methodology to Reduce Complications in a Private Hemodialysis Center

Author

Listed:
  • Celil Gokay Ekinci

    (Private Kadikoy Hemodialysis Center, Istanbul, Turkey.)

  • Mehmet Tolga Taner

    ( Department of Healthcare Management, Uskudar University, Istanbul, Turkey)

  • Engin Erbas

    (Institute of Health Sciences, Uskudar University, Istanbul, Turkey.)

Abstract

This paper aims to evaluate the complications occurred during and after the hemodialysis sessions made in a private hemodialysis center in terms of their sigma levels and severity. Complications with sigma levels under 4.00 indicate that the sessions need improvement and corrective actions. Vital few and trivial many critical to quality (CTQ) factors are determined and some improvement suggestions are made for the process based on the vital few CTQ factors. Consequently, it is found that the hemodialysis process operates at a 3.5342 sigma level

Suggested Citation

  • Celil Gokay Ekinci & Mehmet Tolga Taner & Engin Erbas, 2015. "Integration of Six Sigma Methodology to Reduce Complications in a Private Hemodialysis Center," International Review of Management and Marketing, Econjournals, vol. 5(1), pages 36-44.
    • Handle: RePEc:eco:journ3:2015-01-04
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    References listed on IDEAS

    as
    1. Taner Mehmet, 2012. "A Feasibility Study for Six Sigma Implementation in Turkish Textile SMEs," South East European Journal of Economics and Business, Sciendo, vol. 7(1), pages 63-71, April.
    2. Mehmet Tolga Taner, 2013. "Critical Success Factors for Six Sigma Implementation in Large-scale Turkish Construction Companies," International Review of Management and Marketing, Econjournals, vol. 3(4), pages 212-225.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Six Sigma; Hemodialysis; Complications;
    All these keywords.

    JEL classification:

    • I20 - Health, Education, and Welfare - - Education - - - General
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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