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Complémentarité et contradictions des formes de contrôle:le cas de la grande distribution

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  • Yvan Barel

    (Université de Rennes 1)

Abstract

The increase in the size of the groups and the rise of the requirements of the customers give a renewed interest to the problem of control by the central seat of its establishments' activity. The study of a significant group of the great French distribution shows the complementarity of the mechanisms of coordination used together with their coherence with the adopted strategy. It also shows the harmful effects on the performance of an inadequate implementation of mechanisms whose choice however proves justified.

Suggested Citation

  • Yvan Barel, 2001. "Complémentarité et contradictions des formes de contrôle:le cas de la grande distribution," Revue Finance Contrôle Stratégie, revues.org, vol. 4(2), pages 5-31, March.
    • Handle: RePEc:dij:revfcs:v:4:y:2001:i:q2:p:5-31
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    References listed on IDEAS

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    1. Eve Chiapello, 1996. "Les typologies des modes de contrôle et leurs facteurs de contingence - un essai d'organisation de la littérature," Post-Print hal-00470774, HAL.
    2. Ève Chiapello, 1996. "Les typologies des modes de contrôle et leurs facteurs de contingence : un essai d'organisation de la littérature," Comptabilité - Contrôle - Audit, Association francophone de comptabilité, vol. 2(2), pages 51-74.
    3. Hofstede, Geert, 1981. "Management control of public and not-for-profit activities," Accounting, Organizations and Society, Elsevier, vol. 6(3), pages 193-211, July.
    4. Dominique Bessire, 1999. "Définir la performance," Comptabilité - Contrôle - Audit, Association francophone de comptabilité, vol. 5(2), pages 127-150.
    5. repec:dau:papers:123456789/6692 is not listed on IDEAS
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    2. François Meyssonnier & Mehdi Zakar, 2015. "Satisfaction du client et efficience du personnel en contact dans la relation de service: Étude du cas d'une entreprise de grandes surfaces de bricolage," Working Papers hal-01238523, HAL.

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    More about this item

    Keywords

    mechanism of coordination; control; strategy; culture.;
    All these keywords.

    JEL classification:

    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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