IDEAS home Printed from https://ideas.repec.org/a/ddj/fseeai/y2025i2p46-55.html

The Outsourcing of the Financing Requests Analysis

Author

Listed:
  • Renata Spacova

    (Dunarea de Jos University of Galati, Romania)

  • Maria Neagu

    (Dunarea de Jos University of Galati, Romania)

Abstract

This paper analyzes the outsourcing of the lending requestes in the FinTech environment. Using the modern technology, this analysis is realised using the Arena software and a parameters set close to the real process values. The Taguchi method is used to define the matrix of experiments to calculate the Signal/Noise ratios and to retain the maximum of their values as the optimum solutions. Using this method, we conclude that, for the choosen parameteres, in order to maximise the scheduled utilisation of the employees, we must to choose carefully the number of the bank employees and, secondly, to manage the time necessary for a request analysis and the rate of requests arrivals; if we want to decrease the cummulative time necessary to analyze the requests, then we should have faster analysis of the requests and, if we are interested to manage the number of the requests analyzed by each employee, then we have to choose carefully the number of the bank employees.

Suggested Citation

  • Renata Spacova & Maria Neagu, 2025. "The Outsourcing of the Financing Requests Analysis," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 46-55.
    • Handle: RePEc:ddj:fseeai:y:2025:i:2:p:46-55
    DOI: https://doi.org/10.35219/eai15840409509
    as

    Download full text from publisher

    File URL: https://eia.feaa.ugal.ro/images/eia/2025_2/Spacova_et_al.pdf
    Download Restriction: no
    File URL: https://libkey.io/https://doi.org/10.35219/eai15840409509?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Thakor, Anjan V., 2020. "Fintech and banking: What do we know?," Journal of Financial Intermediation, Elsevier, vol. 41(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohammed T. Abusharbeh, 2024. "Technology-Profitability Paradox in Banking Sector: Evidence from Palestine," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 14855-14873, September.
    2. Sujeeth Ungratwar & Dipasha Sharma & Satish Kumar, 2025. "Mapping the digital banking landscape: a multi-dimensional exploration of fintech, digital payments, and e-wallets, with insights into current scenarios and future research," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-22, December.
    3. Berger, Allen N. & Boot, Arnoud W.A., 2024. "Financial intermediation services and competition analyses: Review and paths forward for improvement," Journal of Financial Intermediation, Elsevier, vol. 57(C).
    4. Deng, Yumiao & Fang, Mengmeng & Ma, Sichao & Wang, Fanzhi & Wu, Wanting, 2025. "The impact of bank FinTech on green credit allocation: Evidence from China," Finance Research Letters, Elsevier, vol. 71(C).
    5. Wang, Haijun & Zhong, Yujia & Wu, Wanting & Su, Danhua, 2025. "Adjustment of central bank policies and the establishment of fintech programs in higher education institutions," Finance Research Letters, Elsevier, vol. 81(C).
    6. Ege Aksu & Sidhya Balakrishnan & Eric Bettinger & Jonathan S. Hartley & Michael S. Kofoed & Dubravka Ritter & Douglas A. Webber, 2024. "Navigating Higher Education Insurance: An Experimental Study on Demand and Adverse Selection"," Working Papers 24-07, Federal Reserve Bank of Philadelphia.
    7. Karim, Sitara & Lucey, Brian M., 2024. "BigTech, FinTech, and banks: A tangle or unity?," Finance Research Letters, Elsevier, vol. 64(C).
    8. Rayenda Khresna Brahmana & Maria Kontesa & Josephine Tan-Hwang Yau, 2024. "Does information seeking moderate the relationship between financial loan inclusion and Fintech P2P lending?," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(1), pages 171-185, March.
    9. Isabelle Flückiger & Meryem Duygun, 2022. "New technologies and data in insurance," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 47(3), pages 495-498, July.
    10. Kowalewski, Oskar & Pisany, Paweł, 2022. "Banks' consumer lending reaction to fintech and bigtech credit emergence in the context of soft versus hard credit information processing," International Review of Financial Analysis, Elsevier, vol. 81(C).
    11. Nam Thanh Vu & Hung Quang Bui & Tuan Anh Pham & Duc Hong Vo, 2024. "Fintech development and environmental sustainability: Does income inequality matter?," Australian Economic Papers, Wiley Blackwell, vol. 63(2), pages 350-369, June.
    12. Chen, Fu & Li, Fangfang & Xu, Jie & Sun, Yongtai & Li, Fangyuan, 2024. "Nexus between green credit efficiency and strategic, business and management digital transformation–based on 114 commercial banks in China," Economic Analysis and Policy, Elsevier, vol. 84(C), pages 1242-1257.
    13. Krzysztof Waliszewski & Anna Warchlewska, 2021. "How we can benefit from personal finance management applications during the COVID-19 pandemic? The Polish case," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(3), pages 681-699, March.
    14. Huang, Shuo, 2022. "Does FinTech improve the investment efficiency of enterprises? Evidence from China’s small and medium-sized enterprises," Economic Analysis and Policy, Elsevier, vol. 74(C), pages 571-586.
    15. Paul Beaumont & Huan Tang & Éric Vansteenberghe, 2024. "Collateral Effects: The Role of FinTech in Small Business Lending [Effets collatéraux : le rôle des Fintechs dans le financement des petites et moyennes entreprises]," Débats Economiques et financiers 42, Banque de France.
    16. Tianlei Pi & Haoxuan Hu & Jingyi Lu & Xue Chen, 2022. "The Analysis of Fintech Risks in China: Based on Fuzzy Models," Mathematics, MDPI, vol. 10(9), pages 1-13, April.
    17. Hwa-Sung Kim, 2023. "Effects of ambiguity on innovation strategies," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 9(1), pages 1-27, December.
    18. Lin, Tse-Chun & Pursiainen, Vesa, 2023. "Gender differences in reward-based crowdfunding," Journal of Financial Intermediation, Elsevier, vol. 53(C).
    19. Zhonggang Yue & Kai Wang & Maokun Ye, 2024. "The impact of fintech on corporate innovation: mediating role of entrepreneurship," International Entrepreneurship and Management Journal, Springer, vol. 20(1), pages 231-252, March.
    20. Anton Miglo, 2022. "Choice between IEO and ICO: Speed vs. Liquidity vs. Risk," FinTech, MDPI, vol. 1(3), pages 1-18, September.

    More about this item

    Keywords

    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ddj:fseeai:y:2025:i:2:p:46-55. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Gianina Mihai (email available below). General contact details of provider: https://edirc.repec.org/data/fegalro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.