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A influencia do work engagement e da confianca, na transferencia de conhecimento tácito: uma proposta de modelo

Author

Listed:
  • Letícia José Rodrigues Pinto
  • Ana Veloso
  • Ana Teresa Ferreira Oliveira
  • Isabel Silva

Abstract

Este estudo teve como objetivo explorar a influencia do work engagement e da confianca, na transferencia de conhecimento tácito. É proposto um modelo que sugere uma relacao entre estas variáveis. Para isto, realizou-se um estudo de metodologia mista, numa empresa de transportes públicos na Ilha da Madeira, Portugal. Aplicou-se um questionário numa amostra de 202 trabalhadores e realizaram-se sete entrevistas semiestruturadas. Os resultados confirmam o papel facilitador do work engagement na transferencia de conhecimento tácito, e que a confianca tem um papel mediador relevante nesta relacao. As organizacoes que queiram aumentar a partilha de conhecimento tácito, devem promover um ambiente de confianca e cuidar do engagement dos seus trabalhadores.

Suggested Citation

  • Letícia José Rodrigues Pinto & Ana Veloso & Ana Teresa Ferreira Oliveira & Isabel Silva, 2021. "A influencia do work engagement e da confianca, na transferencia de conhecimento tácito: uma proposta de modelo," Estudios Gerenciales, Universidad Icesi, vol. 37(161), pages 610-621, October.
    • Handle: RePEc:col:000129:019694
    DOI: 10.18046/j.estger.2021.161.4545
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    More about this item

    Keywords

    conhecimento tácito; engagement; confiança; mediação;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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