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Configuring the Older Non-User: Between Research, Policy and Practice of Digital Exclusion

Author

Listed:
  • Vera Gallistl

    (Department of Sociology, University of Vienna, Austria)

  • Rebekka Rohner

    (Department of Sociology, University of Vienna, Austria)

  • Alexander Seifert

    (Institute of Sociology, University of Zurich, Switzerland)

  • Anna Wanka

    (Institute of Social Pedagogy and Adult Education, Goethe University Frankfurt, Germany)

Abstract

Older adults face significant barriers when accessing the Internet. What can be done to address these barriers? This article analyses existing strategies to tackle the age-related digital divide on three different levels: research, policy and practice. It analyses (1) scientific conceptualisations that are used when studying Internet use and non-use in later life, (2) policies that address older adults’ Internet (non-)use in Austria and (3) characteristics of older Austrian non-users of the Internet based on the Survey of Health, Ageing and Retirement in Europe (SHARE, wave 6). Analysis shows that Austrian policy tends to emphasise the individual responsibility to learn digital technologies, while placing a lower priority on structural issues, such as investments in infrastructure. However, SHARE data shows that only a small percentage of older non-users of the Internet is in fact reached with such interventions. Thus, this article suggests that policy needs to base its strategies on more refined understandings of Internet use and non-use in later life as well as a more nuanced image of the older non-user. A perspective of critical-cultural gerontology, as laid out in this article, highlights that technology adoption is a domestication process that takes place in the everyday lives of older adults, and it is these processes that interventions that tackle the age-related digital divide should take as a starting point.

Suggested Citation

  • Vera Gallistl & Rebekka Rohner & Alexander Seifert & Anna Wanka, 2020. "Configuring the Older Non-User: Between Research, Policy and Practice of Digital Exclusion," Social Inclusion, Cogitatio Press, vol. 8(2), pages 233-243.
    • Handle: RePEc:cog:socinc:v8:y:2020:i:2:p:233-243
    DOI: 10.17645/si.v8i2.2607
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    References listed on IDEAS

    as
    1. Barbara Barbosa Neves & Fausto Amaro & Jaime R. S. Fonseca, 2013. "Coming of (Old) Age in the Digital Age: ICT Usage and Non-Usage among Older Adults," Sociological Research Online, , vol. 18(2), pages 22-35, May.
    2. Louis Neven & Alexander Peine, 2017. "From Triple Win to Triple Sin: How a Problematic Future Discourse is Shaping the Way People Age with Technology," Societies, MDPI, vol. 7(3), pages 1-11, September.
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    Cited by:

    1. Bianca Reisdorf & Colin Rhinesmith, 2020. "Digital Inclusion as a Core Component of Social Inclusion," Social Inclusion, Cogitatio Press, vol. 8(2), pages 132-137.
    2. Monika Dubiel, 2023. "National Theatre in My Kitchen: Access to Culture for Blind People in Poland During Covid-19," Social Inclusion, Cogitatio Press, vol. 11(1), pages 72-81.

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