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Confiance et performance au travail. L'influence de la confiance sur l'implication et la citoyenneté du salarié

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  • Eric Campoy
  • Valérie Neveu

Abstract

Many tools have been implemented by HRM departments to improve organizational commitment and so employees performance at work. This study aims at testing the impact of organizational trust (distinguishing trust in top management and trust in supervisor) on both organizational commitment and organizational citizenship. The model, validated with a sample of 811 employees, shows that both types of trust can be used to build inexpensively performance at work such as commitment and citizenship.

Suggested Citation

  • Eric Campoy & Valérie Neveu, 2007. "Confiance et performance au travail. L'influence de la confiance sur l'implication et la citoyenneté du salarié," Revue française de gestion, Lavoisier, vol. 0(6), pages 139-153.
  • Handle: RePEc:cai:rfglav:rfg_175_0139
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    Citations

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    Cited by:

    1. Valérie Barraud-Didier & Marie-Christine Henninger & Asâad El Akremi, 2012. "The Relationship Between Members' Trust and Participation in Governance of Cooperatives : The Role of Organizational Commitment," Post-Print halshs-00695926, HAL.
    2. Barraud-Didier, Valérie & Henninger, Marie-Christine & El Akremi, Assâad, 2012. "The Relationship Between Members’ Trust and Participation in the Governance of Cooperatives: The Role of Organizational Commitment," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 15(1), pages 1-24, February.
    3. Douanla Jean & Nohotio Kenne Jean Mathurin, 2021. "Social Support of Colleagues, Employee Loyalty, and Organizational Commitment in Microfinance Institutions: The Case of MFIS of the West Region of Cameroon," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(1), pages 190-190, July.
    4. Apata Christian CODJO, 2020. "Informal learning sector in the African context: The role of trust in human resource management [Secteur de l’apprentissage informel en contexte africain : Place de la confiance dans la gestion des," Post-Print hal-04100902, HAL.

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