IDEAS home Printed from https://ideas.repec.org/a/but/manage/v30y2019i1p72-81.html
   My bibliography  Save this article

Performant Management Through The Introduction of The Lean Six Sigma Methodology in the Hospitals In Romania Case Study Municipal Emergency Hospital Moinesti

Author

Listed:
  • Marius Savin

    (Academy of Economic Sciences, Bucharest, Romania)

  • Cristina Veith

    (Academy of Economic Sciences, Bucharest, Romania)

Abstract

The purpose of this paper is to present the results that can be obtained by implementing the Lean Six Sigma methodology in the health system of our country. The results are also supported by the case study regarding the implementation of Lean Six Sigma techniques in a public hospital with good performances, nationally recognized: The Municipal Emergency Hospital Moinesti. These strategies, which include Lean and Six Sigma methods, aim to implement process improvements through a set of principles and practices that promote greater efficiency and effectiveness, with fewer errors. The main motivation for the thematic research is due to the fact that the Romanian health system has notable deficiencies which, despite the many positive changes in our country in general, in the health system, in particular, the progress is expected. From previous studies in clinics in the US and Europe we have found that there is a methodology that puts patients and their needs first, by reducing and avoiding waste, as well as streamlining and organizing medical services, so that they can meet patients’ expectations. The present paper is based on both a secondary research and the actual carrying out of a case study, extended at the experiment level. The results of this paper show that the medical organization has a greater capacity to respond to challenges within the system, the use of resources has been maximized. There has been an increase in the satisfaction of the patients but also of the doctors, with the elimination or reduction of some costs. The application of the Lean Six Sigma concept in healthcare is a new topic and few researches have been carried out in this field, this work can be useful to the entities that carry out their activity in this area of utmost importance, who want to increase their level and quality. the services offered.

Suggested Citation

  • Marius Savin & Cristina Veith, 2019. "Performant Management Through The Introduction of The Lean Six Sigma Methodology in the Hospitals In Romania Case Study Municipal Emergency Hospital Moinesti," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 30(1), pages 72-81, December.
    • Handle: RePEc:but:manage:v:30:y:2019:i:1:p:72-81
    as

    Download full text from publisher

    File URL: http://manager.faa.ro/download/1017_30_m_72_81.pdf
    Download Restriction: no
    File URL: http://manager.faa.ro/en/article/Performant-Management-Through-The-Introduction-of-The-Lean-Six-Sigma-Methodology-in-the-Hospitals-In-Romania-Case-Study-Municipal-Emergency-Hospital-Moinesti~1017.html
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Professor Paul Marinescu & Sorin-George Toma, 2015. "Strategy and Change," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 21(1), pages 145-150, May.
    2. Paul Marinescu & Sorin-George Toma & Ionuţ Constantin, 2016. "Talent Management in the Age of Globalization," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 24(1), pages 180-184, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sorin-George Toma & Stefan Catana, 2021. "Linking Customer Experience With The Extended Marketing Mix," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 5, pages 105-109, October.
    2. Sorin-George Toma & Stefan-Alexandru Catana & Catalin Gradinaru, 2022. "Competitive Business Strategies In Global Retailing: The Case Of Wal-Mart," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 106-112, February.
    3. Andra Modreanu & Sorin-George Toma, 2023. "A Brief Analysis Of Social Media Brand Content And Strategy During The Covid-19 Pandemic," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 234-239, February.
    4. Loredana Nicoleta Zainea & Paul Marinescu & Dragos Tohanean, 2019. "Volunteering, A Key Factor to Increase the Employment Rate, in the European Context," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 30(1), pages 181-190, December.
    5. Stefan Catana & Sorin-George Toma, 2021. "Marketing Mix in Healthcare Services," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 485-489, August.
    6. Sorin-George Toma, 2023. "China’S Economic Growth Under The Rule Of Xi Jinping," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 114-120, February.
    7. Stefan-Alexandru CATANA & Sorin-George TOMA, 2022. "Basics Of Marketing Simulations ? Markstrat Simulator," Management Strategies Journal, Constantin Brancoveanu University, vol. 56(2), pages 224-229.
    8. Modreanu Andra & Gabriela Nicoleta Andrisan, 2022. "An Overview Of The Typology Of Strategy," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 206-211, February.
    9. Andreea Stoica & Aurora Cosma & Andreea Tudor & Laura Agata Èšoc & Alina Petre, 2020. "Covid-19 pandemic and the employees experience: motivation of the staff within an event organizing company," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 32(1), pages 130-137, December.
    10. Cristina Bolcaș & Vladimir-Codrin Ionescu, 2020. "Management’s attitude towards the crisis - a supporting factor for change and designing a strategic vision," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 32(1), pages 21-27, December.
    11. Sorin-George Toma & ?tefan Catana, 2022. "The Evolution Of The Largest Companies Operating In Romania In The Period 2016-2020," Management Strategies Journal, Constantin Brancoveanu University, vol. 56(2), pages 155-162.
    12. Irina I. Popescu Dogaru & Florentina-Mirela Marinescu Dragnea & Gabriela Oprea, 2019. "The Leader of the Future Seen By Millennials," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 30(1), pages 191-204, December.
    13. Gabriela Nicoleta Andri?an & Andra Modreanu, 2022. "Business Strategy: An Overview Of The Last Century," Management Strategies Journal, Constantin Brancoveanu University, vol. 56(2), pages 37-44.
    14. Andreea-Mihaela Stoica, 2020. "From Challenges to Opportunities in Educational Management during COVID-19 Pandemic: The case of Fun Science Romania," Manager Journal, Faculty of Business and Administration, University of Bucharest, vol. 31(1), pages 101-107, December.
    15. Matveiciuc Igor, 2022. "The Relevance Of Organizational Culture On Human Resource Development: A Theoretical-Conceptual Approach," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 235-247, February.
    16. Sorin-George Toma & Stefan Catana, 2021. "Big Pharma, Big Business," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 677-683, August.
    17. Andrisan Gabriela Nicoleta & Modreanu Andra, 2022. "Corporate Strategy: An Overview," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 5, pages 80-85, October.
    18. Gabriela Andrisan & Andra Modreanu, 2021. "The Chain Reactions of Business Models and Strategies," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 449-454, August.
    19. Andra Modreanu & Gabriela Nicoleta Andri?an, 2022. "Understanding Employees Needs Through Corporate Social Responsibility," Management Strategies Journal, Constantin Brancoveanu University, vol. 56(2), pages 118-126.
    20. Stefan-Alexandru Catana & Sorin-George Toma & Catalin Gradinaru, 2022. "Marketing Simulations In Business Education," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 201-205, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:but:manage:v:30:y:2019:i:1:p:72-81. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Cosmin Catalin Olteanu (email available below). General contact details of provider: https://edirc.repec.org/data/faaubro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.