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Policies, Procedures, and People: Sources of Support for Government?

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  • Stacey G. Ulbig

Abstract

Objective. Many have written about the public's low opinion of the federal government; however, the theoretical sources and consequences of political trust have been empirically elusive. Drawing on the procedural justice framework, this study investigates the structure and consequences of people's mistrust of the federal government. Methods. Using data from various years of the National Election Study (NES), this research investigates the relationship between policy, procedural, and personal concerns and support of government. Results. Judgments about policy outputs, the process by which these policies develop, and the people involved in this process are shown to be sources of governmental trust, and certain aspects of trust are shown to have important behavioral consequences. Conclusions. These findings help to explain the failure of previous research into the causes and consequences of political trust. The various policy and process judgments that the NES Index combines play important independent roles in explaining political trust itself and its relationship with political behaviors and other attitudes.

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  • Stacey G. Ulbig, 2002. "Policies, Procedures, and People: Sources of Support for Government?," Social Science Quarterly, Southwestern Social Science Association, vol. 83(3), pages 789-809, September.
    • Handle: RePEc:bla:socsci:v:83:y:2002:i:3:p:789-809
    DOI: 10.1111/1540-6237.00115
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    Cited by:

    1. Joshua Klugman & Jun Xu, 2008. "Racial Differences in Public Confidence in Education: 1974–2002," Social Science Quarterly, Southwestern Social Science Association, vol. 89(1), pages 155-176, March.
    2. Sobiech, Robert, 2016. "Trust in government in times of economic crisis," Studia z Polityki Publicznej / Public Policy Studies, Warsaw School of Economics, vol. 3(1), pages 1-16, January.
    3. Wilsa Road Betterment Sitepu & Salwani Arbak, 2023. "Factors Affecting Tax Compliance by Small and Medium Enterprises in Indonesia," Oblik i finansi, Institute of Accounting and Finance, issue 4, pages 60-71, December.
    4. Chau-kiu Cheung & Raymond Chan & Wing-chung Ho, 2014. "Feeling Close to Fellow Citizens in Hong Kong, Korea, Taiwan, and Thailand," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 119(1), pages 25-48, October.
    5. Eran Vigoda-Gadot & Aviv Shoham & Dana R Vashdi, 2010. "Bridging bureaucracy and democracy in Europe: A comparative study of perceived managerial excellence, satisfaction with public services, and trust in governance," European Union Politics, , vol. 11(2), pages 289-308, June.
    6. Chau-kiu Cheung & Stephen Ma, 2011. "Coupling Social Solidarity and Social Harmony in Hong Kong," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 103(1), pages 145-167, August.
    7. Chau-kiu Cheung, 2015. "Normative Influences on Civility in Hong Kong," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 120(1), pages 229-246, January.

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