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Making Information on CSR Scores Salient: A Randomized Field Experiment

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  • Leonardo Becchetti
  • Francesco Salustri
  • Pasquale Scaramozzino

Abstract

We locate a giant ‘school report‐like’ scorecard poster with domain‐specific social and environmental responsibility scores of the ten leading world food companies, measured by the Oxfam ‘Behind the Brands’ world campaign, at the entrance of selected supermarkets. We test the impact of these scores on consumers’ choices by means of a randomized field experiment. Our findings show that the Oxfam ranking matters since the treatment has a positive and significant effect on the market share of the companies with the highest scores and a negative and significant effect on the companies placed at the lowest ranks. Invisibility matters too, with the largest non‐ranked companies selling in the store experiencing a slight fall in their market shares.

Suggested Citation

  • Leonardo Becchetti & Francesco Salustri & Pasquale Scaramozzino, 2019. "Making Information on CSR Scores Salient: A Randomized Field Experiment," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 81(6), pages 1193-1213, December.
  • Handle: RePEc:bla:obuest:v:81:y:2019:i:6:p:1193-1213
    DOI: 10.1111/obes.12301
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    File URL: https://doi.org/10.1111/obes.12301
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    Cited by:

    1. Sandra Escamilla-Solano & Antonio Fernández-Portillo & Jessica Paule-Vianez & Paola Plaza-Casado, 2019. "Effect of the Disclosure of Corporate Social Responsibility on Business Profitability. A Dimensional Analysis in the Spanish Stock Market," Sustainability, MDPI, Open Access Journal, vol. 11(23), pages 1-17, November.

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