IDEAS home Printed from https://ideas.repec.org/a/bla/jinfst/v73y2022i7p1043-1057.html
   My bibliography  Save this article

Information behavior and practices research informing information systems design

Author

Listed:
  • Isto Huvila
  • Heidi Enwald
  • Kristina Eriksson‐Backa
  • Ying‐Hsang Liu
  • Noora Hirvonen

Abstract

Information behavior and practices (IBP) research has been repeatedly criticized for having little impact on information systems development (ISD). Claiming that there is a complete disconnect would be an exaggeration but it is apparent that it is not always easy to translate findings of IBP research to workable design recommendations. Based on a reading of earlier literature and a closer investigation of three illustrative example contexts, this article underlines that the value of IBP research for ISD lies in its capability to inform ISD of the variety of ways people deal with information beyond individual systems, their own wants and designers' assumptions. Moreover, it highlights that the implications of information systems go beyond their primary users. Instead of overemphasizing the contextuality of findings, a part of IBP research would benefit from an increased focus on explicating its epistemological extents and limits and identifying, which findings are transferable, what distinguishes specific contexts, what are their defining constraints and priorities, and what aspects of their uniqueness are assumptions and simple clichés.

Suggested Citation

  • Isto Huvila & Heidi Enwald & Kristina Eriksson‐Backa & Ying‐Hsang Liu & Noora Hirvonen, 2022. "Information behavior and practices research informing information systems design," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(7), pages 1043-1057, July.
    • Handle: RePEc:bla:jinfst:v:73:y:2022:i:7:p:1043-1057
    DOI: 10.1002/asi.24611
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/asi.24611
    Download Restriction: no
    File URL: https://libkey.io/10.1002/asi.24611?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Marcia J. Bates, 1986. "Subject access in online catalogs: A design model," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 37(6), pages 357-376, November.
    2. David Allen & Lisa M. Given & Gary Burnett & Stan Karanasios, 2019. "Information behavior and information practices: A special issue for research on people's engagement with technology," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 70(12), pages 1299-1301, December.
    3. Lisa M. Given & Rebekah Willson, 2018. "Information technology and the humanities scholar: Documenting digital research practices," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(6), pages 807-819, June.
    4. Jennifer Rowley & Frances Johnson & Laura Sbaffi, 2017. "Gender as an influencer of online health information-seeking and evaluation behavior," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(1), pages 36-47, January.
    5. Jia Tina Du, 2014. "The information journey of marketing professionals: Incorporating work task-driven information seeking, information judgments, information use, and information sharing," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 65(9), pages 1850-1869, September.
    6. Stephann Makri, 2020. "Information informing design: Information Science research with implications for the design of digital information environments," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(11), pages 1402-1412, November.
    7. Terry L. von Thaden, 2008. "Distributed information behavior: A study of dynamic practice in a safety critical environment," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(10), pages 1555-1569, August.
    8. Marcia J. Bates, 1999. "The invisible substrate of information science," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 50(12), pages 1043-1050.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Andrzej M. J. Skulimowski & Thomas Köhler, 2023. "A future‐oriented approach to the selection of artificial intelligence technologies for knowledge platforms," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(8), pages 905-922, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rong Tang & Bharat Mehra & Jia Tina Du & Yuxiang (Chris) Zhao, 2021. "Framing a discussion on paradigm shift(s) in the field of information," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(2), pages 253-258, February.
    2. Isto Huvila, 2022. "Making and taking information," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(4), pages 528-541, April.
    3. Saeedeh Ahmadi & Saeed Khanagha & Luca Berchicci & Justin J. P. Jansen, 2017. "Are Managers Motivated to Explore in the Face of a New Technological Change? The Role of Regulatory Focus, Fit, and Complexity of Decision‐Making," Journal of Management Studies, Wiley Blackwell, vol. 54(2), pages 209-237, March.
    4. Vanessa L. Kitzie & Travis L. Wagner & Valerie Lookingbill & Nicolas Vera, 2022. "Advancing information practices theoretical discourses centered on marginality, community, and embodiment: Learning from the experiences of lesbian, gay, bisexual, transgender, queer, intersex, and as," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(4), pages 494-510, April.
    5. Daniel Carter & Amelia Acker & Dan Sholler, 2021. "Investigative approaches to researching information technology companies," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(6), pages 655-666, June.
    6. Marcia J. Bates, 2021. "Search foundations: Toward a science of technology‐mediated experience. Sachi Arafat and Elham Ashoori. Boston, MA: MIT Press, 2019. 448, pp. $65.00 (hardback). (ISBN 9780262038591)," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(3), pages 377-383, March.
    7. Barbara Mirel & Jennifer Steiner Tonks & Jean Song & Fan Meng & Weijian Xuan & Rafiqa Ameziane, 2013. "Studying PubMed usages in the field for complex problem solving: Implications for tool design," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(5), pages 874-892, May.
    8. Chern Li Liew & Jamie Yeates & Spencer Charles Lilley, 2021. "Digitized indigenous knowledge collections: Impact on cultural knowledge transmission, social connections, and cultural identity," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(12), pages 1575-1592, December.
    9. Andreas Vlachidis & Douglas Tudhope, 2016. "A knowledge‐based approach to Information Extraction for semantic interoperability in the archaeology domain," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 67(5), pages 1138-1152, May.
    10. Raphaël Gellert, 2022. "Comparing definitions of data and information in data protection law and machine learning: A useful way forward to meaningfully regulate algorithms?," Regulation & Governance, John Wiley & Sons, vol. 16(1), pages 156-176, January.
    11. Karin Hansson & Anna Dahlgren, 2022. "Open research data repositories: Practices, norms, and metadata for sharing images," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(2), pages 303-316, February.
    12. Williams, Susan P. & Scifleet, Paul A. & Hardy, Catherine A., 2006. "Online business reporting: An information management perspective," International Journal of Information Management, Elsevier, vol. 26(2), pages 91-101.
    13. Nor Intan Shamimi A.A. & Nurul’ Aini M.Z., 2018. "Factors Influencing Behavioral Intention in Online Health Information Seeking among Public University Students," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(7), pages 490-499, July.
    14. Jenny Bossaller & Anthony J. Million, 2023. "The research data life cycle, legacy data, and dilemmas in research data management," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(6), pages 701-706, June.
    15. Han Lv & Xueyan Cao & Shiqi Chen & Liqun Liu, 2022. "Public and Private Information Sharing under “New Normal” of COVID-19: Understanding the Roles of Habit and Outcome Expectation," IJERPH, MDPI, vol. 19(9), pages 1-26, May.
    16. Shih-Ling Lin & Tzu-Hsing Wen & Gregory S. Ching & Yu-Chen Huang, 2021. "Experiences and Challenges of an English as a Medium of Instruction Course in Taiwan during COVID-19," IJERPH, MDPI, vol. 18(24), pages 1-21, December.
    17. Adam Worrall & Alicia Cappello & Rachel Osolen, 2021. "The importance of socio‐emotional considerations in online communities, social informatics, and information science," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(10), pages 1247-1260, October.
    18. Mahmood Khosrowjerdi & Anneli Sundqvist & Katriina Byström, 2020. "Cultural Patterns of Information Source Use: A Global Study of 47 Countries," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(6), pages 711-724, June.
    19. Michael B. Twidale & David M. Nichols & Christopher P. Lueg, 2021. "Everyone everywhere: A distributed and embedded paradigm for usability," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(10), pages 1272-1284, October.
    20. Loredana Covolo & Miriam Guana & Guglielmo Bonaccorsi & Laura Brunelli & Silvana Castaldi & Antonella De Donno & Alessandra Mereu & Marco Verani & Umberto Gelatti, 2022. "Exploring the Online Health Information-Seeking Behavior in a Sample of Italian Women: The “SEI Donna” Study," IJERPH, MDPI, vol. 19(8), pages 1-18, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jinfst:v:73:y:2022:i:7:p:1043-1057. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.