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The social media impact on business development

Author

Listed:
  • Veronika Khudolei

    (Higher Educational Institution "Academician Yuriy Bugay International Scientific and Technical University")

Abstract

The key role of the social media impact on the progressive business development is determined. The leading social media platforms used by marketers worldwide are identified. The key social media opportunities for business (revenue, brand awareness / development, networking, recruitment) are described. The major benefits of social media for business are justified. Among these benefits are customer insights improvement, better customer service, cost efficient, connectivity, establishing brand awareness and sales. As a result of the analytical and empirical studies, it is proposed business promotion constituents in social media. Their implementation by business owners will make it possible to carry out stable activities in the short and long term.

Suggested Citation

  • Veronika Khudolei, 2021. "The social media impact on business development," Economic Synergy, Higher Educational Institution Academician Yuriy Bugay International Scientific & Technical University, issue 2, pages 5-15.
  • Handle: RePEc:bja:isteus:y:2021:i:2:p:5-15
    DOI: 10.53920/ES-2021-2-1
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    File URL: https://es.istu.edu.ua/EconomicSynergy/article/view/10/12
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    More about this item

    Keywords

    benefit; business; business promotion constituent; development; opportunity; social media;
    All these keywords.

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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