IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v6y2022i4p288-292.html
   My bibliography  Save this article

Employee Engagement and Competitive Advantage during Covid 19 Pandemic in Small to Medium Enterprises, Catering Industry, Harare

Author

Listed:
  • Mubango Hazel

    (Women’s University in Africa, Zimbabwe)

  • Muzariri Calvin

    (Women’s University in Africa, Zimbabwe)

Abstract

The unexpected coming of Covid -19 to the whole world came with shocking effects on business. Zimbabwe as a country was not spared by this pandemic and in particular, Harare’s small to medium catering industry was seriously affected. This research paper focused on the level of engagement of employees in the Small to Medium Enterprises in the catering industry with the intention to find out how engagement can provide leverage for competitiveness. The concept of engagement has an adverse effect on employee performance and the financial position of the organization. The research was based on documentary analysis to gather information on the unfolding events in Harare. The research revealed that employees in the catering industry were disengaged from the effects of Covid -19 which frustrated the work systems and plans. The research findings revealed that employees were disengaged due to the changes in work processes. Much of the disengagement came from job insecurity caused by continued lockdowns and poor income generation by the companies. It was recommended that management must support the engagement process as they are key in facilitating employee productivity and company success. Also, the government must encourage dialogue in managing the political, Socio-Cultural and economic issues to at least avert the problems of disengagement.

Suggested Citation

  • Mubango Hazel & Muzariri Calvin, 2022. "Employee Engagement and Competitive Advantage during Covid 19 Pandemic in Small to Medium Enterprises, Catering Industry, Harare," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(4), pages 288-292, April.
    • Handle: RePEc:bcp:journl:v:6:y:2022:i:4:p:288-292
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-6-issue-4/288-292.pdf
    Download Restriction: no
    File URL: https://www.rsisinternational.org/virtual-library/papers/employee-engagement-and-competitive-advantage-during-covid-19-pandemic-in-small-to-medium-enterprises-catering-industry-harare/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Fan Wu & Su Zhao & Bin Yu & Yan-Mei Chen & Wen Wang & Zhi-Gang Song & Yi Hu & Zhao-Wu Tao & Jun-Hua Tian & Yuan-Yuan Pei & Ming-Li Yuan & Yu-Ling Zhang & Fa-Hui Dai & Yi Liu & Qi-Min Wang & Jiao-Jiao , 2020. "A new coronavirus associated with human respiratory disease in China," Nature, Nature, vol. 579(7798), pages 265-269, March.
    2. Fan Wu & Su Zhao & Bin Yu & Yan-Mei Chen & Wen Wang & Zhi-Gang Song & Yi Hu & Zhao-Wu Tao & Jun-Hua Tian & Yuan-Yuan Pei & Ming-Li Yuan & Yu-Ling Zhang & Fa-Hui Dai & Yi Liu & Qi-Min Wang & Jiao-Jiao , 2020. "Author Correction: A new coronavirus associated with human respiratory disease in China," Nature, Nature, vol. 580(7803), pages 7-7, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Giulia Orilisi & Marco Mascitti & Lucrezia Togni & Riccardo Monterubbianesi & Vincenzo Tosco & Flavia Vitiello & Andrea Santarelli & Angelo Putignano & Giovanna Orsini, 2021. "Oral Manifestations of COVID-19 in Hospitalized Patients: A Systematic Review," IJERPH, MDPI, vol. 18(23), pages 1-19, November.
    2. David Gomez-Zepeda & Danielle Arnold-Schild & Julian Beyrle & Arthur Declercq & Ralf Gabriels & Elena Kumm & Annica Preikschat & Mateusz Krzysztof Łącki & Aurélie Hirschler & Jeewan Babu Rijal & Chris, 2024. "Thunder-DDA-PASEF enables high-coverage immunopeptidomics and is boosted by MS2Rescore with MS2PIP timsTOF fragmentation prediction model," Nature Communications, Nature, vol. 15(1), pages 1-18, December.
    3. José M. Núñez-Sánchez & Jesús Molina-Gómez & Pere Mercadé-Melé & Santiago Almadana-Abón, 2024. "Boosting Competitiveness Through the Alignment of Corporate Social Responsibility, Strategic Management and Compensation Systems in Technology Companies: A Case Study," Sustainability, MDPI, vol. 16(21), pages 1-15, October.
    4. Alessandro Germani & Livia Buratta & Elisa Delvecchio & Claudia Mazzeschi, 2020. "Emerging Adults and COVID-19: The Role of Individualism-Collectivism on Perceived Risks and Psychological Maladjustment," IJERPH, MDPI, vol. 17(10), pages 1-15, May.
    5. Gabriela Dias Noske & Yun Song & Rafaela Sachetto Fernandes & Rod Chalk & Haitem Elmassoudi & Lizbé Koekemoer & C. David Owen & Tarick J. El-Baba & Carol V. Robinson & Glaucius Oliva & Andre Schutzer , 2023. "An in-solution snapshot of SARS-COV-2 main protease maturation process and inhibition," Nature Communications, Nature, vol. 14(1), pages 1-13, December.
    6. Karthikeyan Dhamotharan & Sophie M. Korn & Anna Wacker & Matthias A. Becker & Sebastian Günther & Harald Schwalbe & Andreas Schlundt, 2024. "A core network in the SARS-CoV-2 nucleocapsid NTD mediates structural integrity and selective RNA-binding," Nature Communications, Nature, vol. 15(1), pages 1-16, December.
    7. Eugene Song & Jae-Eun Lee & Seola Kwon, 2021. "Effect of Public Empathy with Infection-Control Guidelines on Infection-Prevention Attitudes and Behaviors: Based on the Case of COVID-19," IJERPH, MDPI, vol. 18(24), pages 1-18, December.
    8. Kow-Tong Chen, 2022. "Emerging Infectious Diseases and One Health: Implication for Public Health," IJERPH, MDPI, vol. 19(15), pages 1-4, July.
    9. Shujuan Li & Lingli Zhu & Lidan Zhang & Guoyan Zhang & Hongyan Ren & Liang Lu, 2023. "Urbanization-Related Environmental Factors and Hemorrhagic Fever with Renal Syndrome: A Review Based on Studies Taken in China," IJERPH, MDPI, vol. 20(4), pages 1-20, February.
    10. Umit Cirakli & Ibrahim Dogan & Mehmet Gozlu, 2022. "The Relationship Between COVID-19 Cases and COVID-19 Testing: a Panel Data Analysis on OECD Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 1737-1750, September.
    11. Neeltje van Doremalen & Jonathan E. Schulz & Danielle R. Adney & Taylor A. Saturday & Robert J. Fischer & Claude Kwe Yinda & Nazia Thakur & Joseph Newman & Marta Ulaszewska & Sandra Belij-Rammerstorfe, 2022. "ChAdOx1 nCoV-19 (AZD1222) or nCoV-19-Beta (AZD2816) protect Syrian hamsters against Beta Delta and Omicron variants," Nature Communications, Nature, vol. 13(1), pages 1-12, December.
    12. Jaeyong Lee & Calem Kenward & Liam J. Worrall & Marija Vuckovic & Francesco Gentile & Anh-Tien Ton & Myles Ng & Artem Cherkasov & Natalie C. J. Strynadka & Mark Paetzel, 2022. "X-ray crystallographic characterization of the SARS-CoV-2 main protease polyprotein cleavage sites essential for viral processing and maturation," Nature Communications, Nature, vol. 13(1), pages 1-13, December.
    13. Seán R. O’Connor & Charlene Treanor & Elizabeth Ward & Robin A. Wickens & Abby O’Connell & Lucy A. Culliford & Chris A. Rogers & Eleanor A. Gidman & Tunde Peto & Paul C. Knox & Benjamin J. L. Burton &, 2022. "The COVID-19 Pandemic and Ophthalmic Care: A Qualitative Study of Patients with Neovascular Age-Related Macular Degeneration (nAMD)," IJERPH, MDPI, vol. 19(15), pages 1-10, August.
    14. Maria de Lourdes Aguiar-Oliveira & Aline Campos & Aline R. Matos & Caroline Rigotto & Adriana Sotero-Martins & Paulo F. P. Teixeira & Marilda M. Siqueira, 2020. "Wastewater-Based Epidemiology (WBE) and Viral Detection in Polluted Surface Water: A Valuable Tool for COVID-19 Surveillance—A Brief Review," IJERPH, MDPI, vol. 17(24), pages 1-19, December.
    15. August F. Jernbom & Lovisa Skoglund & Elisa Pin & Ronald Sjöberg & Hanna Tegel & Sophia Hober & Elham Rostami & Annica Rasmusson & Janet L. Cunningham & Sebastian Havervall & Charlotte Thålin & Anna M, 2024. "Prevalent and persistent new-onset autoantibodies in mild to severe COVID-19," Nature Communications, Nature, vol. 15(1), pages 1-14, December.
    16. Wasim Ahmed & Josep Vidal-Alaball & Francesc Lopez Segui & Pedro A. Moreno-Sánchez, 2020. "A Social Network Analysis of Tweets Related to Masks during the COVID-19 Pandemic," IJERPH, MDPI, vol. 17(21), pages 1-9, November.
    17. Ben Zhang & Chenxu Ming, 2023. "Digital Transformation and Open Innovation Planning of Response to COVID-19 Outbreak: A Systematic Literature Review and Future Research Agenda," IJERPH, MDPI, vol. 20(3), pages 1-26, February.
    18. Yongin Choi & James Slghee Kim & Heejin Choi & Hyojung Lee & Chang Hyeong Lee, 2020. "Assessment of Social Distancing for Controlling COVID-19 in Korea: An Age-Structured Modeling Approach," IJERPH, MDPI, vol. 17(20), pages 1-16, October.
    19. Abdel-Salam G. Abdel-Salam & Edward L. Boone & Ryad Ghanam, 2024. "Multivariate Techniques for Monitoring Susceptible, Exposed, Infected, Recovered, Death, and Vaccination Model Parameters for the COVID-19 Pandemic for Qatar," IJERPH, MDPI, vol. 21(12), pages 1-20, November.
    20. Shankar Shambhu & Deepika Koundal & Prasenjit Das & Chetan Sharma, 2021. "Binary Classification of COVID-19 CT Images Using CNN: COVID Diagnosis Using CT," International Journal of E-Health and Medical Communications (IJEHMC), IGI Global, vol. 13(2), pages 1-13, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:6:y:2022:i:4:p:288-292. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.