IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v5y2021i6p193-197.html
   My bibliography  Save this article

Influence of Process Improvement on Organizational Performance at Consolbase Limited

Author

Listed:
  • Onesmus M. Mwilu

    (Department of Business Administration, School of Business, Kenyatta University, Kenya)

  • Dr. Lawrence Wainaina

    (Department of Business Administration, School of Business, Kenyatta University, Kenya)

Abstract

The logistical companies have a complex supply chain management (SCM) that requires huge resources to implement because of the scope of internal functions as well as external parties’ operations. This study investigated the influence of process improvement on performance of Consolbase limited. A descriptive design survey was used for the study. The study population was the employees at the Consolbase Limited in the two branches offices. The study used stratified sampling method to sample the respondents. The study sample size was 130 respondents which was determined using Slovenes formula. Piloting was done to determine reliability and validity by use of 10 respondents. The data was collected by the use of questionnaires as the primary data collection instrument. The study established that process management had a positive and significant influence on organizational performance. The study concluded process improvement enables the organization to optimize existing business processes in order to meet best market standards and improve customer experience. The study recommends that the organization should conduct process improvement on a regular basis as a part of a business strategy. Define and deploy strong business processes to engage employees in a valuable way by distributing responsibility and accountability closer to the work itself.

Suggested Citation

  • Onesmus M. Mwilu & Dr. Lawrence Wainaina, 2021. "Influence of Process Improvement on Organizational Performance at Consolbase Limited," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(6), pages 193-197, June.
    • Handle: RePEc:bcp:journl:v:5:y:2021:i:6:p:193-197
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-5-issue-6/193-197.pdf
    Download Restriction: no
    File URL: https://www.rsisinternational.org/virtual-library/papers/influence-of-process-improvement-on-organizational-performance-at-consolbase-limited/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Salaheldin Ismail Salaheldin, 2009. "Critical success factors for TQM implementation and their impact on performance of SMEs," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 58(3), pages 215-237, March.
    2. World Bank, 2017. "Economic Monitoring Report to the Ad Hoc Liaison Committee," World Bank Publications - Reports 26492, The World Bank Group.
    3. World Bank, 2017. "Economic Monitoring Report to the Ad Hoc Liaison Committee," World Bank Publications - Reports 28436, The World Bank Group.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Brück, Tilman & d’Errico, Marco & Pietrelli, Rebecca, 2019. "The effects of violent conflict on household resilience and food security: Evidence from the 2014 Gaza conflict," World Development, Elsevier, vol. 119(C), pages 203-223.
    2. Raquel Tebaldi, 2019. "Building Shock-Responsive National Social Protection Systems in the Middle East and North Africa (MENA) Region," Research Report 30, International Policy Centre for Inclusive Growth.
    3. Aawag Mohsen Alawag & Wesam Salah Alaloul & M. S. Liew & Abdullah O. Baarimah & Muhammad Ali Musarat & Al-Baraa Abdulrahman Al-Mekhlafi, 2023. "The Role of the Total-Quality-Management (TQM) Drivers in Overcoming the Challenges of Implementing TQM in Industrialized-Building-System (IBS) Projects in Malaysia: Experts’ Perspectives," Sustainability, MDPI, vol. 15(8), pages 1-21, April.
    4. Shubham Gupta & Pradeep Khanna & Umang Soni, 2023. "Analyzing the interaction of critical success factor for TQM implementation- A grey-DEMATEL approach," Operations Management Research, Springer, vol. 16(3), pages 1619-1640, September.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:5:y:2021:i:6:p:193-197. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://www.rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.