Digital transformation in the New Zealand retail banking sector: Challenges and opportunities for elderly customers
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References listed on IDEAS
- Oona Voican, 2020. "The Digital Transformation and Disruption in Business Models of the Banks under the Impact of FinTech and BigTech," Database Systems Journal, Academy of Economic Studies - Bucharest, Romania, vol. 11(1), pages 117-127.
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- Hao, Xiaoli & Li, Ke & Ren, Siyu & Sun, Qingyu & Hu, Weitao & Xue, Yan, 2024. "How green investment significantly relieves resource curse? A new perspective from fiscal decentralization," Resources Policy, Elsevier, vol. 94(C).
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Keywords
Digital transformation; elderly customers; retail banking; mobile banking applications; trust and satisfaction; dedicated digital service programme;All these keywords.
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