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The UK Banking Standards Board: An outcome-based approach to assessing organisational culture

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  • Cottrell, Alison

Abstract

The Banking Standards Board (BSB) is undertaking a new approach within the UK banking sector to help firms understand and manage their culture, providing boards with objective evidence, support and challenge on issues relating to culture, behaviour and competence, and facilitating cross-firm working to identify good practice. It sets out to measure not culture per se (which will differ across firms), but rather the outcomes generated by that culture. The results allow firms to gauge where they are performing well and where progress needs to be made, and to see this across different parts of their organisation, contrasting against their peers and over time.

Suggested Citation

  • Cottrell, Alison, 2018. "The UK Banking Standards Board: An outcome-based approach to assessing organisational culture," Journal of Risk Management in Financial Institutions, Henry Stewart Publications, vol. 11(1), pages 47-56, February.
    • Handle: RePEc:aza:rmfi00:y:2018:v:11:i:1:p:47-56
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    Cited by:

    1. Reader, Tom W. & Gillespie, Alex, 2023. "Developing a battery of measures for unobtrusive indicators of organisational culture: a research note," LSE Research Online Documents on Economics 115776, London School of Economics and Political Science, LSE Library.

    More about this item

    Keywords

    banking culture; standards; behaviour; competence; good practice; Banking Standards Board;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • E5 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit

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