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Back office outsourcing in Asia: Bridging the customer divide

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  • Nelson, Barnaby

Abstract

Outsourcing key back office functions in Asia is a key tool in the battle to bridge the customer divide, according to the fourth annual BNP Paribas/SWIFT back office outsourcing survey in Asia. According to the survey, which draws on feedback from over 150 broker dealers and investment banks every year, 27 per cent of the region’s brokerages have now outsourced some part of their post-trade infrastructure (an increase of 11 per cent versus 2011), while a further 11 per cent expect to outsource in the next 12 months (see Figure 1). This continues a consistent trend towards outsourcing, noted since the beginning of the survey in 2009.

Suggested Citation

  • Nelson, Barnaby, 2013. "Back office outsourcing in Asia: Bridging the customer divide," Journal of Securities Operations & Custody, Henry Stewart Publications, vol. 5(3), pages 212-217, January.
    • Handle: RePEc:aza:jsoc00:y:2013:v:5:i:3:p:212-217
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    More about this item

    Keywords

    Asian outsourcing; back office; Asia clearing; Asia brokers; Asia operations;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • E5 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit
    • K22 - Law and Economics - - Regulation and Business Law - - - Business and Securities Law

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