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Expanding and enhancing incident command system communications support

Author

Listed:
  • Lombard, Chris

    (Seattle Fire Department, USA)

Abstract

This paper explores how advances in technology, widely expanded consumer communications capabilities and the lessons learned from response and recovery efforts to address large and/or complex incidents and events have all contributed to changes in how the National Incident Management System (NIMS) and incident command system have been used since their introduction in 2007. NIMS underscores the importance of providing incident response and recovery personnel, along with other key personnel, with access to the tools and information they need to make and communicate decisions. As this paper discusses, however, the command structure was not designed with today’s technology in mind. This paper reviews the history and organisation of supporting voice, data and video capabilities for effective incident management, and where the approach to addressing these — and other — emerging needs is heading.

Suggested Citation

  • Lombard, Chris, 2023. "Expanding and enhancing incident command system communications support," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 16(4), pages 304-312, June.
    • Handle: RePEc:aza:jbcep0:y:2023:v:16:i:4:p:304-312
    as

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    More about this item

    Keywords

    communications; emergency communications; disaster communications; interoperability; ICS; incident command system; NIMS; National Incident Management System;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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