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Reflections on the 2020 Nashville Christmas Day bombing

Author

Listed:
  • Holloman, Ray

    (Chief Executive Officer, Holloman Solutions, USA)

  • Holloman, Alicia

    (Chief Operating Officer, Holloman Solutions, USA)

Abstract

On Christmas Day, 2020, the detonation of an explosive device in Nashville, Tennessee resulted in many thousands of homes and businesses losing access to telecommunications services. While pre-established business continuity and disaster recovery plans helped many businesses and organisations recover from the impact and outages, many still suffered extended downtimes due to the lack of redundancies in place. Indeed, for organisations without a backup telecommunication provider, the effect of the bombing was dramatic, with hospitals, urgent care facilities, restaurants and other businesses all suffering major disruption. This paper examines how the various organisations responded and recovered from the incident, and considers whether legislation is required to ensure that telecommunications providers have sufficient redundancies in place to avoid such extended outages from happening again.

Suggested Citation

  • Holloman, Ray & Holloman, Alicia, 2022. "Reflections on the 2020 Nashville Christmas Day bombing," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 15(4), pages 381-388, June.
    • Handle: RePEc:aza:jbcep0:y:2022:v:15:i:4:p:381-388
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    More about this item

    Keywords

    disaster recovery; business continuity; telecommunications; after actions; government regulations; key infrastructure;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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