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Lessons from disaster: Creating a business continuity plan that really works

Author

Listed:
  • Hatton, Tracy

    (Resilient Organisations Ltd, New Zealand)

  • Grimshaw, Eleanor
  • Vargo, John
  • Seville, Erica

Abstract

Business Continuity Planning (BCP) is well established as a key plank in an organisation’s risk management process. But how effective is BCP when disaster strikes? This paper examines the experiences of organisations following the 2010–11 Canterbury, New Zealand earthquakes. The study finds that BCP was helpful for all organisations interviewed but more attention is needed on the management of societal and personal impacts; development of employee resilience, identification of effective crisis leaders; right-sizing plans and planning to seize opportunities post-disaster.

Suggested Citation

  • Hatton, Tracy & Grimshaw, Eleanor & Vargo, John & Seville, Erica, 2016. "Lessons from disaster: Creating a business continuity plan that really works," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 10(1), pages 84-92, September.
    • Handle: RePEc:aza:jbcep0:y:2016:v:10:i:1:p:84-92
    as

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    More about this item

    Keywords

    Business Continuity Plan; earthquake; resilience; organisational learning; disaster; preparedness;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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