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Resilience Against Business Email Compromise: A Corporate Case Study

Author

Listed:
  • Lukas Vaclavik

    (University of Technology, Faculty of Business and Management, Brno, Czech Republic)

  • Jan Spatenka

    (University of Technology, Faculty of Business and Management, Brno, Czech Republic)

  • Katerina Petrova

    (Brno University of Technology, Faculty of Business and Management, Brno, Czech Republic)

Abstract

This paper presents a case study of a Business Email Compromise (BEC) attack and its impact on a company’s operations. The research employed qualitative methods, including semi-structured interviews with corporate stakeholders and a literature review, to examine the state of organizational cybersecurity and identify lessons learned from cyber fraud incidents. The findings show that regular cybersecurity training, external email tagging, and robust internal communication protocols significantly reduce fraud risks. In particular, verification procedures for financial transactions and changes to banking details were identified as critical safeguards. The study highlights that cybersecurity is not merely a technical issue but a strategic business concern requiring a holistic, organization-wide approach. Human factor plays a pivotal role, and organizations must combine technical controls with employee awareness and management oversight. Practical recommendations are provided to enhance resilience against BEC attacks, especially in international contexts where trust between business partners can be exploited.

Suggested Citation

  • Lukas Vaclavik & Jan Spatenka & Katerina Petrova, 2026. "Resilience Against Business Email Compromise: A Corporate Case Study," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 35(1), pages 331-349, june.
    • Handle: RePEc:avo:emipdu:v:35:y:2026:i:1:p:331-349
    DOI: 10.17818/EMIP/2025/41
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    Keywords

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    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • K24 - Law and Economics - - Regulation and Business Law - - - Cyber Law
    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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