The Effect Of Intellectual Capital On Business Performance: A Research In Banking Sector
Purpose of this study is to find out whether intellectual capital affects banks performance via perception of managers. The research is applied via questionnaire sent to 421 managers of 8 private capital deposit banks in Turkish banking sector that are quoted in IMKB. The result of this research shows that, intellectual capital including human, organizational and customer capital effects both subjective and objective performance in a positive way. Elements of intellectual capital effect subjective performance more than objective performance. While the customer and organizational capital specially effect subjective performance more positively, organizational capital effects first objective performance. Also, according to age, experience, length of employment and position of manager, intellectual capital elements indicate significant differences.
Volume (Year): 11 (2011)
Issue (Month): 3 (September)
|Contact details of provider:|| Postal: |
Phone: (90) (222) 335-0580 x 2743
Fax: (90) (222) 320-1304
Web page: http://www.anadolu.edu.tr/akademik/birim/genelBilgi/205/3429/1
More information through EDIRC
When requesting a correction, please mention this item's handle: RePEc:and:journl:v:11:y:2011:i:3:p:11-28. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Social Sciences Institute)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.