IDEAS home Printed from https://ideas.repec.org/a/and/journl/v11y2011i3p11-28.html
   My bibliography  Save this article

The Effect Of Intellectual Capital On Business Performance: A Research In Banking Sector

Author

Listed:
  • Sebahattin Yildiz

    () (Kafkas University)

Abstract

­Purpose of this study is to find out whether intellectual capital affects banks performance via perception of managers. The research is applied via questionnaire sent to 421 managers of 8 private capital deposit banks in Turkish banking sector that are quoted in IMKB. The result of this research shows that, intellectual capital including human, organizational and customer capital effects both subjective and objective performance in a positive way. Elements of intellectual capital effect subjective performance more than objective performance. While the customer and organizational capital specially effect subjective performance more positively, organizational capital effects first objective performance. Also, according to age, experience, length of employment and position of manager, intellectual capital elements indicate significant differences.

Suggested Citation

  • Sebahattin Yildiz, 2011. "The Effect Of Intellectual Capital On Business Performance: A Research In Banking Sector," Anadolu University Journal of Social Sciences, Anadolu University, vol. 11(3), pages 11-28, September.
  • Handle: RePEc:and:journl:v:11:y:2011:i:3:p:11-28
    as

    Download full text from publisher

    File URL: http://www.anadolu.edu.tr/arastirma/hakemli_dergiler/sosyal_bilimler/pdf/2011_3/2011-03-02.pdf
    Download Restriction: no

    More about this item

    Keywords

    Intellectual capital; business performance; bank;

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:and:journl:v:11:y:2011:i:3:p:11-28. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Social Sciences Institute). General contact details of provider: http://edirc.repec.org/data/iianatr.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.