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El home office y el desempeño laboral de una empresa peruana de servicios digitales

Author

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  • Miguel Artemio Argandoña Arratea

    (Universidad Nacional Mayor de San Marcos, Perú)

Abstract

Este trabajo de investigación tuvo como objetivo principal determinar la relación entre el home office y el desempeño laboral, tomando como caso de estudio una empresa que brinda servicios digitales en Lima, Perú, durante 2023. El estudio fue de tipo aplicado y usó un enfoque cuantitativo. La metodología usada correspondió al diseño no experimental y de alcance descriptivo-correlacional. La población de estudio la constituyeron 115 trabajadores de la empresa. Se empleó como instrumento el cuestionario, que contuvo 16 preguntas de respuesta única en una escala Likert del 1 al 5. El resultado general sobre este caso específico fue que la variable home office tiene una relación de 0.340 en el desempeño laboral, lo que significa que su grado de correlación positiva es baja, lo que valida nuestra hipótesis alterna. A modo de conclusión general, esta correlación positiva baja confirmó que el home office, como sistema de trabajo aplicado en esta empresa que ofrece servicios digitales, incrementa levemente el desempeño laboral. Asimismo, se toma una postura conservadora y se recomienda implementar la modalidad híbrida de teletrabajo.

Suggested Citation

  • Miguel Artemio Argandoña Arratea, 2023. "El home office y el desempeño laboral de una empresa peruana de servicios digitales," The Anahuac Journal, Business and Economics School. Anahuac University (Mexico)., vol. 23(2), pages 122-145, December.
    • Handle: RePEc:amj:journl:v:23:y:2023:i:2:p:122-145
    DOI: https://doi.org/10.36105/theanahuacjour.2023v23n2.05
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    Keywords

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    JEL classification:

    • J41 - Labor and Demographic Economics - - Particular Labor Markets - - - Labor Contracts
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J08 - Labor and Demographic Economics - - General - - - Labor Economics Policies
    • D60 - Microeconomics - - Welfare Economics - - - General
    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior

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