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Ensuring The Quality Of Services By Making Costs Effective In The Management Of Rural Tourist Boarding Houses

Listed author(s):
  • Larisa Dragolea

    (1 Decembrie 1918 University)

  • Radu Matei Todoran

    (1 Decembrie 1918 University)

Lately, the number of the rural boarding houses has grown considerably,the researches registering a progressive evolution. The latest official records provided bythe National Institute of Statistics were made in 2007 and they show the considerablenumeric growth of the people that have appealed to this kind of host functioningstructure. Official data regarding the number of boarding houses existing in our countryhave not been reported by the authorities in this sector.The quality costs represent an important quality valorizing instrument, a potential sourcefor maximizing the profit of any economic unit. They are used by more and more entitiesas a tool for the optimization of processes and activities which are relevant to quality.Through these costs it is likely to identify ineffective activities, the critical points in thedevelopment process. Thus, the corrective actions or for improvement needed in aparticular sector could be substantiated, ensuring the dynamic follow-up assessment andthe effectiveness of measures taken. This is perfectly applicable in the rural tourismsector.

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Article provided by Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia in its journal Annales Universitatis Apulensis Series Oeconomica.

Volume (Year): 2 (2009)
Issue (Month): 11 ()
Pages: 1-28

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Handle: RePEc:alu:journl:v:2:y:2009:i:11:p:28
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