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The Relationship Of Perceived Organizational Support With Organizational Cynism And Its Effects On Turnover Intent: A Research On 4 And 5 Star Hotels

Author

Listed:
  • Berrin Guzel

    (Adnan Menderes University, School of Tourism and Hotel Management, Aydin, Turkiye)

  • Nilüfer Sahin Perçin

    (Nevsehir University, Faculty of Tourism, Nevsehir, Turkiye)

  • Sule Aydin Tukelturk

    (Canakkale Onsekiz Mart University, School of Tourism and Hotel Management, Canakkale, Turkiye)

Abstract

Perceived organizational support is defined as the behavior of the organization towards its employees and the interpretation of organizational motives underlying this behavior in return for the organization. Organizational cynicism is described as ‘the negative attitudes of employees towards the organization’. Turnover intention is expressed as a thought of voluntary staff turnover from the organization. Highly perceived organizational support provides reduction of absenteeism, late comings and acting in non-associated efforts with the work. From this point, it is aimed to investigate the effects of the organizational support on formation of organizational cynism and turnover intent. In this context, in the current study, organizational support perception of Hotel employees, and its effects on organizational cynism and turnover intent have been measured.

Suggested Citation

  • Berrin Guzel & Nilüfer Sahin Perçin & Sule Aydin Tukelturk, 2011. "The Relationship Of Perceived Organizational Support With Organizational Cynism And Its Effects On Turnover Intent: A Research On 4 And 5 Star Hotels," Revista Tinerilor Economisti (The Young Economists Journal), University of Craiova, Faculty of Economics and Business Administration, vol. 1(17), pages 198-215, November.
  • Handle: RePEc:aio:rteyej:v:1:y:2011:i:17:p:198-215
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    References listed on IDEAS

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    More about this item

    Keywords

    organizational support; cynism; hotels;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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