Managing Process Performance and Quality for Sustainability in the Service Organizations
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- Matevž Rasković & Barbara Mörec, 2012. "Organizational Change and Corporate Sustainability in an Economic Crisis: Evidence from Slovenia," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(32), pages 522-536, June.
- Mihaela Onofrei & Dan Lupu, 2012. "The Management of Economic Decline and the Dimension of Organizational Change," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(32), pages 470-484, June.
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Keywordsprocess performance management; organization maturity assessment tool; management system for sustainability improvement; service organization;
- M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
- M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
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