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A Study on Human Error Recovery Effect by Strengthening Follow-up System among Workers in Team Work

Author

Listed:
  • Risako Shiraishi
  • Minami Wakata
  • Kumiko Takahashi
  • Yusaku Okada

    (Graduate School of Science and Technology, Keio University, Japan)

Abstract

Railway companies aim to improve enterprise value by providing railway services to ensure users safety and peace of mind. Thus, in safety activities, the purpose is derived not only from accident prevention activities but also for lifting up motivation of employees. Among such safety activities, there is “the strategy of establishing the follow-up system†that some companies promote. This strategy is to establish and strengthen a follow-up system, which is an organizational system with a posture to prevent small errors and carry out tasks smoothly by helping each other as a team. This paper provides an analysis method for the progress of retention rate of the follow-up system and change in consciousness to safety activities to clarify a group with behavior posture of voluntary follow. Moreover, this paper aims to create an advice list for actual work in 10 categories on the basis of these results.

Suggested Citation

  • Risako Shiraishi & Minami Wakata & Kumiko Takahashi & Yusaku Okada, 2017. "A Study on Human Error Recovery Effect by Strengthening Follow-up System among Workers in Team Work," Global Journal of Intellectual & Developmental Disabilities, Juniper Publishers Inc., vol. 2(5), pages 142-145, July.
    • Handle: RePEc:adp:jgjidd:v:2:y:2017:i:5:p:142-145
    DOI: 10.19080/GJIDD.2017.02.555596
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