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Automated Text Analysis for Consumer Research

Citations

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Cited by:

  1. Mario Campana & Katherine Duffy & Maria Rita Micheli, 2022. "‘We're all Born Naked and the Rest is Drag’: Spectacularization of Core Stigma in RuPaul's Drag Race," Journal of Management Studies, Wiley Blackwell, vol. 59(8), pages 1950-1986, December.
  2. Manosso, Franciele Cristina & Domareski Ruiz, Thays Cristina, 2021. "Using sentiment analysis in tourism research: A systematic, bibliometric, and integrative review," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7, pages 16-27.
  3. Leah Warfield Smith & Randall Lee Rose & Alex R. Zablah & Heath McCullough & Mohammad “Mike” Saljoughian, 2023. "Examining post-purchase consumer responses to product automation," Journal of the Academy of Marketing Science, Springer, vol. 51(3), pages 530-550, May.
  4. Roman Kaminskiy & Nataliya Shakhovska & Jana Kajanová & Yurii Kryvenchuk, 2021. "Method of Distinguishing Styles by Fractal and Statistical Indicators of the Text as a Sequence of the Number of Letters in Its Words," Mathematics, MDPI, vol. 9(19), pages 1-16, September.
  5. Pantano, Eleonora & Pizzi, Gabriele, 2020. "Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
  6. Cheng Chai & Yao Song & Zhenzhen Qin, 2021. "A Thousand Words Express a Common Idea? Understanding International Tourists’ Reviews of Mt. Huangshan, China, through a Deep Learning Approach," Land, MDPI, vol. 10(6), pages 1-15, May.
  7. Maayan S. Malter & Morris B. Holbrook & Barbara E. Kahn & Jeffrey R. Parker & Donald R. Lehmann, 2020. "The past, present, and future of consumer research," Marketing Letters, Springer, vol. 31(2), pages 137-149, September.
  8. Chen, Yanyan & Mandler, Timo & Meyer-Waarden, Lars, 2021. "Three decades of research on loyalty programs: A literature review and future research agenda," Journal of Business Research, Elsevier, vol. 124(C), pages 179-197.
  9. Wenlu Zhao & Guanghu Jin & Chenyue Huang & Jinji Zhang, 2023. "Attention and Sentiment of the Chinese Public toward a 3D Greening System Based on Sina Weibo," IJERPH, MDPI, vol. 20(5), pages 1-20, February.
  10. Paul M. Anglin & Yanmin Gao, 2023. "Value of Communication and Social Media: An Equilibrium Theory of Messaging," The Journal of Real Estate Finance and Economics, Springer, vol. 66(4), pages 861-903, May.
  11. Mathis Poser & Gerrit C. Küstermann & Navid Tavanapour & Eva A. C. Bittner, 2022. "Design and Evaluation of a Conversational Agent for Facilitating Idea Generation in Organizational Innovation Processes," Information Systems Frontiers, Springer, vol. 24(3), pages 771-796, June.
  12. Petruzzellis, Luca & Fronzetti Colladon, Andrea & Visentin, Marco & Chebat, Jean-Charles, 2021. "Tell me a story about yourself: The words of shopping experience and self-satisfaction," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  13. Kim, Phillip H. & Kotha, Reddi & Fourné, Sebastian P.L. & Coussement, Kristof, 2019. "Taking leaps of faith: Evaluation criteria and resource commitments for early-stage inventions," Research Policy, Elsevier, vol. 48(6), pages 1429-1444.
  14. Gandhi, Mohina & Kar, Arpan Kumar, 2022. "How do Fortune firms build a social presence on social media platforms? Insights from multi-modal analytics," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
  15. Brancatelli,Calogero & Marguerie,Alicia Charlene & Koettl-Brodmann,Stefanie, 2020. "Job Creation and Demand for Skills in Kosovo : What Can We Learn from Job Portal Data?," Policy Research Working Paper Series 9266, The World Bank.
  16. Peiyao Li & Noah Castelo & Zsolt Katona & Miklos Sarvary, 2024. "Frontiers: Determining the Validity of Large Language Models for Automated Perceptual Analysis," Marketing Science, INFORMS, vol. 43(2), pages 254-266, March.
  17. Ashlee Humphreys, 2021. "The textuality of markets," AMS Review, Springer;Academy of Marketing Science, vol. 11(3), pages 304-315, December.
  18. Marie Madeleine Meurer & Matthias Waldkirch & Peter Kalum Schou & Eliane Léontine Bucher & Katrin Burmeister-Lamp, 2022. "Digital affordances: how entrepreneurs access support in online communities during the COVID-19 pandemic," Small Business Economics, Springer, vol. 58(2), pages 637-663, February.
  19. Pamuksuz, Utku & Yun, Joseph T. & Humphreys, Ashlee, 2021. "A Brand-New Look at You: Predicting Brand Personality in Social Media Networks with Machine Learning," Journal of Interactive Marketing, Elsevier, vol. 56(C), pages 55-69.
  20. Pantano, Eleonora & Dennis, Charles & De Pietro, Michela, 2021. "Shopping centers revisited: The interplay between consumers’ spontaneous online communications and retail planning," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  21. Blasco-Arcas, Lorena & Lee, Hsin-Hsuan Meg & Kastanakis, Minas N. & Alcañiz, Mariano & Reyes-Menendez, Ana, 2022. "The role of consumer data in marketing: A research agenda," Journal of Business Research, Elsevier, vol. 146(C), pages 436-452.
  22. da Fonseca, André Luís A. & Chimenti, Paula & Campos, Roberta D., 2023. "‘Take my advice’: Entrepreneurial consumers and the ecosystemic logics of digital platforms," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
  23. Shengsheng Xiao & Yi‐Chun (Chad) Ho & Hai Che, 2021. "Building the Momentum: Information Disclosure and Herding in Online Crowdfunding," Production and Operations Management, Production and Operations Management Society, vol. 30(9), pages 3213-3230, September.
  24. Shan Jiang, 2021. "Understanding authors' psychological reactions to peer reviews: a text mining approach," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(7), pages 6085-6103, July.
  25. Oo, Pyayt P. & Jiang, Lin & Sahaym, Arvin & Parhankangas, Annaleena & Chan, Richard, 2023. "Actions in words: How entrepreneurs use diversified and changing speech acts to achieve funding success," Journal of Business Venturing, Elsevier, vol. 38(2).
  26. Amit, Elinor & Danziger, Shai & Smith, Pamela K., 2022. "Medium is a powerful message: Pictures signal less power than words," Organizational Behavior and Human Decision Processes, Elsevier, vol. 169(C).
  27. Feng, Cong & Fay, Scott, 2022. "An empirical investigation of forward-looking retailer performance using parking lot traffic data derived from satellite imagery," Journal of Retailing, Elsevier, vol. 98(4), pages 633-646.
  28. Slater, Stephanie & Demangeot, Catherine, 2021. "Marketer acculturation to diversity needs: The case of modest fashion across two multicultural contexts," Journal of Business Research, Elsevier, vol. 134(C), pages 702-715.
  29. Pantano, Eleonora, 2021. "When a luxury brand bursts: Modelling the social media viral effects of negative stereotypes adoption leading to brand hate," Journal of Business Research, Elsevier, vol. 123(C), pages 117-125.
  30. Katsumata, Sotaro & Nishimoto, Akihiro & Kannan, P.K., 2023. "Brand competitiveness and resilience to exogenous shock: Usage of smartphone apps during the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  31. Bajde, Domen & Chelekis, Jessica & van Dalen, Arjen, 2022. "The megamarketing of microfinance: Developing and maintaining an industry aura of virtue," International Journal of Research in Marketing, Elsevier, vol. 39(1), pages 134-155.
  32. Stephanie Slater & Catherine Demangeot, 2021. "Marketer acculturation to diversity needs: The case of modest fashion across two multicultural contexts," Post-Print hal-03600360, HAL.
  33. Jonah Berger & Grant Packard & Reihane Boghrati & Ming Hsu & Ashlee Humphreys & Andrea Luangrath & Sarah Moore & Gideon Nave & Christopher Olivola & Matthew Rocklage, 2022. "Marketing insights from text analysis," Marketing Letters, Springer, vol. 33(3), pages 365-377, September.
  34. Li, Jiawen & Meng, Lu & Zhang, Zelin & Yang, Kejia, 2023. "Low-frequency, high-impact: Discovering important rare events from UGC," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  35. Zhang, Chenyan & Zheng, Wei & Hong, Junjie & Kafouros, Mario, 2022. "The role of government policies in explaining the internationalization of Chinese firms," Journal of Business Research, Elsevier, vol. 141(C), pages 552-563.
  36. Todd Pezzuti & James M. Leonhardt, 2023. "What’s not to like? Negations in brand messages increase consumer engagement," Journal of the Academy of Marketing Science, Springer, vol. 51(3), pages 675-694, May.
  37. Fernando, Angeline Gautami & Aw, Eugene Cheng-Xi, 2023. "What do consumers want? A methodological framework to identify determinant product attributes from consumers’ online questions," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  38. Alantari, Huwail J. & Currim, Imran S. & Deng, Yiting & Singh, Sameer, 2022. "An empirical comparison of machine learning methods for text-based sentiment analysis of online consumer reviews," International Journal of Research in Marketing, Elsevier, vol. 39(1), pages 1-19.
  39. Laetitia Mimoun & Lez Trujillo-Torres & Francesca Sobande, 2022. "Social Emotions and the Legitimation of the Fertility Technology Market [The Role of Emotions in Marketing]," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 48(6), pages 1073-1095.
  40. Petrescu, Maria & Ajjan, Haya & Harrison, Dana L., 2023. "Man vs machine – Detecting deception in online reviews," Journal of Business Research, Elsevier, vol. 154(C).
  41. Ma, Jingjing & Lin, Yu (Anna) & Ein-Gar, Danit, 2023. "Charitable maximizers: The impact of the maximizing mindset on donations to human recipients," International Journal of Research in Marketing, Elsevier, vol. 40(2), pages 417-434.
  42. Mariani, Marcello M. & Borghi, Matteo & Laker, Benjamin, 2023. "Do submission devices influence online review ratings differently across different types of platforms? A big data analysis," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
  43. Joanna Macalik, 2021. "Take me Down to the Vaccine City? Nano – and Micro Influencers Engagement in the Pro-Vaccination Campaign During the COVID-19 Pandemic: Evidence from Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 838-852.
  44. Kyungin Ryu, 2023. "The importance of language: A comparison of consumer and academic definitions of mindfulness," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(2), pages 943-971, April.
  45. Zhuanlan Sun & C. Clark Cao & Sheng Liu & Yiwei Li & Chao Ma, 2024. "Behavioral consequences of second-person pronouns in written communications between authors and reviewers of scientific papers," Nature Communications, Nature, vol. 15(1), pages 1-12, December.
  46. Ching-Hsu Huang & Shih-Min Liu & Nai-Yun Hsu, 2020. "Understanding Global Food Surplus and Food Waste to Tackle Economic and Environmental Sustainability," Sustainability, MDPI, vol. 12(7), pages 1-18, April.
  47. Huang, Ming-Hui & Rust, Roland T., 2022. "A Framework for Collaborative Artificial Intelligence in Marketing," Journal of Retailing, Elsevier, vol. 98(2), pages 209-223.
  48. Lee, Liane W.Y. & Sharma, Piyush & Barnes, Bradley R., 2022. "Adopting big data to create an “outside-in” global perspective of guanxi," Journal of Business Research, Elsevier, vol. 139(C), pages 614-628.
  49. Matteo Corciolani & Federica Nieri & Annamaria Tuan, 2020. "Does involvement in corporate social irresponsibility affect the linguistic features of corporate social responsibility reports?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 670-680, March.
  50. Venkatesh Shankar & Sohil Parsana, 2022. "An overview and empirical comparison of natural language processing (NLP) models and an introduction to and empirical application of autoencoder models in marketing," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1324-1350, November.
  51. Grewal, Dhruv & Herhausen, Dennis & Ludwig, Stephan & Villarroel Ordenes, Francisco, 2022. "The Future of Digital Communication Research: Considering Dynamics and Multimodality," Journal of Retailing, Elsevier, vol. 98(2), pages 224-240.
  52. Gerrath, Maximilian H.E.E. & Mafael, Alexander & Ulqinaku, Aulona & Biraglia, Alessandro, 2023. "Service failures in times of crisis: An analysis of eWOM emotionality," Journal of Business Research, Elsevier, vol. 154(C).
  53. Bitty Balducci & Detelina Marinova, 2018. "Unstructured data in marketing," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 557-590, July.
  54. Zecong Ma & Sergio Palacios, 2021. "Image-mining: exploring the impact of video content on the success of crowdfunding," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(4), pages 265-285, December.
  55. Aleti, Torgeir & Pallant, Jason I. & Tuan, Annamaria & van Laer, Tom, 2019. "Tweeting with the Stars: Automated Text Analysis of the Effect of Celebrity Social Media Communications on Consumer Word of Mouth," Journal of Interactive Marketing, Elsevier, vol. 48(C), pages 17-32.
  56. Visentin, Marco & Tuan, Annamaria, 2021. "Book belly band as a visual cue: Assessing its impact on consumers’ in-store responses," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
  57. Cristina Franciele & Thays Christina Domareski Ruiz, 2021. "Using sentiment analysis in tourism research: A systematic, bibliometric, and integrative review," Post-Print hal-03373984, HAL.
  58. Kolomoyets, Yuliya & Dickinger, Astrid, 2023. "Understanding value perceptions and propositions: A machine learning approach," Journal of Business Research, Elsevier, vol. 154(C).
  59. Ming-Hui Huang & Roland T. Rust, 2021. "A strategic framework for artificial intelligence in marketing," Journal of the Academy of Marketing Science, Springer, vol. 49(1), pages 30-50, January.
  60. Pantano, Eleonora & Priporas, Constantinos-Vasilios & Devereux, Luke & Pizzi, Gabriele, 2021. "Tweets to escape: Intercultural differences in consumer expectations and risk behavior during the COVID-19 lockdown in three European countries," Journal of Business Research, Elsevier, vol. 130(C), pages 59-69.
  61. Qianzhou Du & Jing Li & Yanqing Du & G. Alan Wang & Weiguo Fan, 2021. "Predicting crowdfunding project success based on backers' language preferences," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(12), pages 1558-1574, December.
  62. Miceli, Gaetano (“Nino”) & Scopelliti, Irene & Raimondo, Maria Antonietta, 2020. "Insight versus effort. Communicating the creative process leading to new products," International Journal of Research in Marketing, Elsevier, vol. 37(3), pages 602-620.
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