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Organizing for digital servitization: A service ecosystem perspective

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  1. Shen, Lei & Sun, Wanqin & Parida, Vinit, 2023. "Consolidating digital servitization research: A systematic review, integrative framework, and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  2. Yan Chen & Zijin Wang & Jaime Ortiz, 2023. "A Sustainable Digital Ecosystem: Digital Servitization Transformation and Digital Infrastructure Support," Sustainability, MDPI, vol. 15(2), pages 1-16, January.
  3. Tian, Jiamian & Coreynen, Wim & Matthyssens, Paul & Shen, Lei, 2022. "Platform-based servitization and business model adaptation by established manufacturers," Technovation, Elsevier, vol. 118(C).
  4. Serena Galvani & Elisa Carloni & Roberta Bocconcelli & Alessandro Pagano, 2022. "From After-Sales to Advanced Services: A Network Analysis on the Impacts of Digital Servitization Evolution," Sustainability, MDPI, vol. 14(14), pages 1-19, July.
  5. Paiola, Marco & Khvatova, Tatiana & Schiavone, Francesco & Jabeen, Fauzia, 2022. "Paths toward advanced service-oriented business models: A configurational analysis of small- and medium-sized incumbent manufacturers11A previous version of the present article was presented at the EI," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
  6. Khanra, Sayantan & Dhir, Amandeep & Parida, Vinit & Kohtamäki, Marko, 2021. "Servitization research: A review and bibliometric analysis of past achievements and future promises," Journal of Business Research, Elsevier, vol. 131(C), pages 151-166.
  7. Huang, Qiongyu & Xu, Chuhong & Xue, Xiaolong & Zhu, Hui, 2023. "Can digital innovation improve firm performance: Evidence from digital patents of Chinese listed firms," International Review of Financial Analysis, Elsevier, vol. 89(C).
  8. Hongjun Cao & Yuxin Fang & Jihui Sun, 2022. "A Study on the Impact of Institutional Support on the Servitization Transformation Performance of Manufacturing Firms—Based on a Dual Mediation Model of Business Model Innovation and Technological Inn," Sustainability, MDPI, vol. 14(21), pages 1-18, November.
  9. Bustinza, Oscar F. & Opazo-Basaez, Marco & Tarba, Shlomo, 2022. "Exploring the interplay between Smart Manufacturing and KIBS firms in configuring product-service innovation performance," Technovation, Elsevier, vol. 118(C).
  10. Hu, Bo & Zhou, P. & Zhang, L.P., 2022. "A digital business model for accelerating distributed renewable energy expansion in rural China," Applied Energy, Elsevier, vol. 316(C).
  11. Schiavone, Francesco & Leone, Daniele & Caporuscio, Andrea & Lan, Sai, 2022. "Digital servitization and new sustainable configurations of manufacturing systems," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
  12. Dalenogare, Lucas Santos & Le Dain, Marie-Anne & Ayala, Néstor F. & Pezzotta, Giuditta & Frank, Alejandro G., 2023. "Building digital servitization ecosystems: An analysis of inter-firm collaboration types and social exchange mechanisms among actors," Technovation, Elsevier, vol. 124(C).
  13. Culot, Giovanna & Orzes, Guido & Sartor, Marco & Nassimbeni, Guido, 2020. "The future of manufacturing: A Delphi-based scenario analysis on Industry 4.0," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
  14. Caputa, Wiesława & Krawczyk-Sokolowska, Izabela & Pierscieniak, Agata, 2021. "The potential of web awareness as a determinant of dually defined customer value," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
  15. Kapoor, Kawaljeet & Ziaee Bigdeli, Ali & Dwivedi, Yogesh K. & Schroeder, Andreas & Beltagui, Ahmad & Baines, Tim, 2021. "A socio-technical view of platform ecosystems: Systematic review and research agenda," Journal of Business Research, Elsevier, vol. 128(C), pages 94-108.
  16. Yuki Inoue & Takeshi Takenaka & Takami Kasasaku & Tadafumi Tamegai & Ryohei Arai, 2023. "How to design platform ecosystems by intrapreneurs: Implications from action design research on IoT-based platform," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-26, December.
  17. Mosch, Philipp & Schweikl, Stefan & Obermaier, Robert, 2021. "Trapped in the supply chain? Digital servitization strategies and power relations in the case of an industrial technology supplier," International Journal of Production Economics, Elsevier, vol. 236(C).
  18. Jovanovic, Marin & Sjödin, David & Parida, Vinit, 2022. "Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms," Technovation, Elsevier, vol. 118(C).
  19. Porfírio, José António & Carrilho, Tiago & Felício, José Augusto & Jardim, Jacinto, 2021. "Leadership characteristics and digital transformation," Journal of Business Research, Elsevier, vol. 124(C), pages 610-619.
  20. Sjödin, David & Parida, Vinit & Kohtamäki, Marko & Wincent, Joakim, 2020. "An agile co-creation process for digital servitization: A micro-service innovation approach," Journal of Business Research, Elsevier, vol. 112(C), pages 478-491.
  21. Sund, Kristian J. & Bogers, Marcel L.A.M. & Sahramaa, Meri, 2021. "Managing business model exploration in incumbent firms: A case study of innovation labs in European banks," Journal of Business Research, Elsevier, vol. 128(C), pages 11-19.
  22. Sjödin, David & Parida, Vinit & Palmié, Maximilian & Wincent, Joakim, 2021. "How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops," Journal of Business Research, Elsevier, vol. 134(C), pages 574-587.
  23. Boeing, Philipp & Wang, Yihan, 2021. "Decoding China's Covid-19 "virus exceptionalism": Community-based digital contact tracing in Wuhan," ZEW Discussion Papers 21-028, ZEW - Leibniz Centre for European Economic Research.
  24. Ng, Wilson & Arndt, Félix & Huang, Tori Y., 2020. "Do-It-yourself laboratories as integration-based ecosystems✰," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
  25. Huikkola, Tuomas & Kohtamäki, Marko & Rabetino, Rodrigo & Makkonen, Hannu & Holtkamp, Philipp, 2022. "Overcoming the challenges of smart solution development: Co-alignment of processes, routines, and practices to manage product, service, and software integration," Technovation, Elsevier, vol. 118(C).
  26. Junghee Han, 2023. "Servitization Process Analysis: A Case Study of Automotive Headrest Manufacturing," Sustainability, MDPI, vol. 15(20), pages 1-17, October.
  27. Salvi, Antonio & Vitolla, Filippo & Rubino, Michele & Giakoumelou, Anastasia & Raimo, Nicola, 2021. "Online information on digitalisation processes and its impact on firm value," Journal of Business Research, Elsevier, vol. 124(C), pages 437-444.
  28. Rainer Alt & Jan Marco Leimeister & Thomas Priemuth & Stephan Sachse & Nils Urbach & Nico Wunderlich, 2020. "Software-Defined Business," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 609-621, December.
  29. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
  30. Xing, Yijun & Liu, Yipeng & Davies, Philip, 2023. "Servitization innovation: A systematic review, integrative framework, and future research directions," Technovation, Elsevier, vol. 122(C).
  31. Vu Minh Ngo & Huan Huu Nguyen & Hiep Cong Pham & Hung Manh Nguyen & Phuc Vinh Dang Truong, 2023. "Digital supply chain transformation: effect of firm’s knowledge creation capabilities under COVID-19 supply chain disruption risk," Operations Management Research, Springer, vol. 16(2), pages 1003-1018, June.
  32. Chirumalla, Koteshwar & Leoni, Luna & Oghazi, Pejvak, 2023. "Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition," Journal of Business Research, Elsevier, vol. 158(C).
  33. Zhou, Dan & Yan, Tingting & Dai, Weiqi & Feng, Junzheng, 2021. "Disentangling the interactions within and between servitization and digitalization strategies: A service-dominant logic," International Journal of Production Economics, Elsevier, vol. 238(C).
  34. Dalibor Stanimirovic & Eva Murko & Tadej Battelino & Urh Groselj & Mojca Zerjav Tansek, 2021. "Towards a Comprehensive Strategy for the Management of Rare Diseases in Slovenia: Outlining an IT-Enabled Ecosystemic Approach," IJERPH, MDPI, vol. 18(23), pages 1-17, November.
  35. Jürgen Anke & Jens Poeppelbuss & Rainer Alt, 2020. "It Takes More than Two to Tango: Identifying Roles and Patterns in Multi-Actor Smart Service Innovation," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 599-634, October.
  36. Dalenogare, Lucas Santos & Le Dain, Marie-Anne & Benitez, Guilherme B. & Ayala, Néstor F. & Frank, Alejandro G., 2022. "Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
  37. Cahn, Amir & Katz, David & Ghermandi, Andrea & Prevos, Peter, 2023. "Adoption of data-as-a-service by water and wastewater utilities," Utilities Policy, Elsevier, vol. 81(C).
  38. Linde, Lina & Sjödin, David & Parida, Vinit & Wincent, Joakim, 2021. "Dynamic capabilities for ecosystem orchestrationA capability-based framework for smart city innovation initiatives," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  39. David Soto Setzke & Tobias Riasanow & Markus Böhm & Helmut Krcmar, 2023. "Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations," Information Systems Frontiers, Springer, vol. 25(3), pages 1017-1037, June.
  40. Jovanovic, Marin & Raja, Jawwad Z. & Visnjic, Ivanka & Wiengarten, Frank, 2019. "Paths to service capability development for servitization: Examining an internal service ecosystem," Journal of Business Research, Elsevier, vol. 104(C), pages 472-485.
  41. Struwe, Sascha & Slepniov, Dmitrij, 2023. "Unlocking digital servitization: A conceptualization of value co-creation capabilities," Journal of Business Research, Elsevier, vol. 160(C).
  42. Paiola, Marco & Schiavone, Francesco & Grandinetti, Roberto & Chen, Junsong, 2021. "Digital servitization and sustainability through networking: Some evidences from IoT-based business models," Journal of Business Research, Elsevier, vol. 132(C), pages 507-516.
  43. Kohtamäki, Marko & Parida, Vinit & Patel, Pankaj C. & Gebauer, Heiko, 2020. "The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
  44. Pengyu Chen & Yuanyuan Hao, 2022. "Digital transformation and corporate environmental performance: The moderating role of board characteristics," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1757-1767, September.
  45. Slepchuk, Alec N. & Milne, George R. & Swani, Kunal, 2022. "Overcoming privacy concerns in consumers’ use of health information technologies: A justice framework," Journal of Business Research, Elsevier, vol. 141(C), pages 782-793.
  46. Lombardi, Silvia & Santini, Erica & Vecciolini, Claudia, 2022. "Drivers of territorial servitization: An empirical analysis of manufacturing productivity in local value chains," International Journal of Production Economics, Elsevier, vol. 253(C).
  47. Juan Pablo Vargas & Angélica Patricia Muñoz Lagos & José Guillermo Feriz Torres & Ian Scott Kinney & Sebastián Pérez Cortés & Juan Pablo Hurtado, 2022. "Achieving Circularity through Novel Product-Service Systems in the Mining Industry: An Opportunity for Circularity," Sustainability, MDPI, vol. 14(6), pages 1-15, March.
  48. Kohtamäki, Marko & Rabetino, Rodrigo & Einola, Suvi & Parida, Vinit & Patel, Pankaj, 2021. "Unfolding the digital servitization path from products to product-service-software systems: Practicing change through intentional narratives," Journal of Business Research, Elsevier, vol. 137(C), pages 379-392.
  49. Mosch, Philipp & Majocco, Philipp & Obermaier, Robert, 2023. "Contrasting value creation strategies of industrial-IoT-platforms – a multiple case study," International Journal of Production Economics, Elsevier, vol. 263(C).
  50. Jonas Wirth & Mirko Schneider & Leon Hanselmann & Kira Fink & Stephan Nebauer & Thomas Bauernhansl, 2024. "An Exploratory Analysis of the Current Status and Potential of Service-Oriented and Data-Driven Business Models within the Sheet Metal Working Sector: Insights from Interview-Based Research in Small a," Sustainability, MDPI, vol. 16(7), pages 1-19, March.
  51. Adam Jabłoński & Marek Jabłoński, 2020. "Social Perspectives in Digital Business Models of Railway Enterprises," Energies, MDPI, vol. 13(23), pages 1-20, December.
  52. Sun, Xinbo & Zhang, Qingqiang, 2021. "Building digital incentives for digital customer orientation in platform ecosystems," Journal of Business Research, Elsevier, vol. 137(C), pages 555-566.
  53. Nguyen Thi Thanh Van & Vasiliki Vrana & Nguyen Thien Duy & Doan Xuan Huy Minh & Pham Tien Dzung & Subhra R. Mondal & Subhankar Das, 2020. "The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam," Sustainability, MDPI, vol. 12(22), pages 1-30, November.
  54. Lars Hornuf & Milan F. Klus & Todor S. Lohwasser & Armin Schwienbacher, 2021. "How do banks interact with fintech startups?," Small Business Economics, Springer, vol. 57(3), pages 1505-1526, October.
  55. Michaela Wrede & Vivek K. Velamuri & Tobias Dauth, 2020. "Top managers in the digital age: Exploring the role and practices of top managers in firms' digital transformation," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(8), pages 1549-1567, December.
  56. Rantala, Tero & Ukko, Juhani & Nasiri, Mina & Saunila, Minna, 2023. "Shifting focus of value creation through industrial digital twins—From internal application to ecosystem-level utilization," Technovation, Elsevier, vol. 125(C).
  57. Ronan de Kervenoael & Rajibul Hasan & Alexandre Schwob & Edwin Goh, 2020. "Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots," Post-Print hal-02782265, HAL.
  58. König, Tatjana Maria & Hein, Nika & Nimsgern, Vivien, 2022. "A value perspective on online review platforms: Profiling preference structures of online shops and traditional companies," Journal of Business Research, Elsevier, vol. 145(C), pages 387-401.
  59. Kohtamäki, Marko & Parida, Vinit & Oghazi, Pejvak & Gebauer, Heiko & Baines, Tim, 2019. "Digital servitization business models in ecosystems: A theory of the firm," Journal of Business Research, Elsevier, vol. 104(C), pages 380-392.
  60. Angelo Cavallo & Antonio Ghezzi & Cristina Rossi-Lamastra, 2021. "Small-medium enterprises and innovative startups in entrepreneurial ecosystems: exploring an under-remarked relation," International Entrepreneurship and Management Journal, Springer, vol. 17(4), pages 1843-1866, December.
  61. Thomson, Linus & Sjödin, David & Parida, Vinit & Jovanovic, Marin, 2023. "Conceptualizing business model piloting: An experiential learning process for autonomous solutions," Technovation, Elsevier, vol. 126(C).
  62. Chankook Park, 2022. "Expansion of servitization in the energy sector and its implications," Wiley Interdisciplinary Reviews: Energy and Environment, Wiley Blackwell, vol. 11(4), July.
  63. Carlos Galera-Zarco & José Antonio Campos, 2021. "Exploring Servitization in Industrial Construction: A Sustainable Approach," Sustainability, MDPI, vol. 13(14), pages 1-19, July.
  64. Wei, Zelong & Huang, Wengao & Wang, Yanping & Sun, Lulu, 2022. "When does servitization promote product innovation? The moderating roles of product modularization and organization formalization," Technovation, Elsevier, vol. 117(C).
  65. Jinmin Kim & AhRam Cho & Jaeyoung Kim, 2022. "Effect of the Standardization of Service Platforms for High-Involvement PropTech Services," Sustainability, MDPI, vol. 14(9), pages 1-18, April.
  66. Paiola, Marco & Schiavone, Francesco & Khvatova, Tatiana & Grandinetti, Roberto, 2021. "Prior knowledge, industry 4.0 and digital servitization. An inductive framework," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
  67. Alexey Borovkov & Oleg Rozhdestvenskiy & Elizaveta Pavlova & Alexey Glazunov & Konstantin Savichev, 2021. "Key Barriers of Digital Transformation of the High-Technology Manufacturing: An Evaluation Method," Sustainability, MDPI, vol. 13(20), pages 1-13, October.
  68. Benitez, Guilherme Brittes & Ayala, Néstor Fabián & Frank, Alejandro G., 2020. "Industry 4.0 innovation ecosystems: An evolutionary perspective on value cocreation," International Journal of Production Economics, Elsevier, vol. 228(C).
  69. Huikkola, Tuomas & Kohtamäki, Marko & Ylimäki, Juho, 2022. "Becoming a smart solution provider: Reconfiguring a product manufacturer's strategic capabilities and processes to facilitate business model innovation," Technovation, Elsevier, vol. 118(C).
  70. Koldewey, Christian & Hemminger, Anja & Reinhold, Jannik & Gausemeier, Jürgen & Dumitrescu, Roman & Chohan, Nadia & Frank, Maximilian, 2022. "Aligning strategic position, behavior, and structure for smart service businesses in manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  71. Chen, Liping & Dai, Yishu & Ren, Fei & Dong, Xiaoying, 2023. "Data-driven digital capabilities enable servitization strategy——From service supporting the product to service supporting the client," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  72. Jifei Xie & Lulu Ma & Jiamin Li, 2023. "Servitization, Digitalization or Hand in Hand: A Study on the Sustainable Development Path of Manufacturing Enterprises," Sustainability, MDPI, vol. 15(13), pages 1-17, July.
  73. Kolagar, Milad & Parida, Vinit & Sjödin, David, 2022. "Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda," Journal of Business Research, Elsevier, vol. 146(C), pages 176-200.
  74. Jens Poeppelbuss & Martin Ebel & Jürgen Anke, 2022. "Iterative uncertainty reduction in multi-actor smart service innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 599-627, June.
  75. Theresa Eckert & Stefan Hüsig, 2022. "Innovation portfolio management: a systematic review and research agenda in regards to digital service innovations," Management Review Quarterly, Springer, vol. 72(1), pages 187-230, February.
  76. Håkon Osland Sandvik & David Sjödin & Thomas Brekke & Vinit Parida, 2022. "Inherent paradoxes in the shift to autonomous solutions provision: a multilevel investigation of the shipping industry," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 227-255, June.
  77. Linus Thomson & Anmar Kamalaldin & David Sjödin & Vinit Parida, 2022. "A maturity framework for autonomous solutions in manufacturing firms: The interplay of technology, ecosystem, and business model," International Entrepreneurship and Management Journal, Springer, vol. 18(1), pages 125-152, March.
  78. Palmer, Mark & Toral, Inci & Truong, Yann & Lowe, Fiona, 2022. "Institutional pioneers and articulation work in digital platform infrastructure-building," Journal of Business Research, Elsevier, vol. 142(C), pages 930-945.
  79. Leminen, Seppo & Rajahonka, Mervi & Wendelin, Robert & Westerlund, Mika & Nyström, Anna-Greta, 2022. "Autonomous vehicle solutions and their digital servitization business models," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
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