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Why do people rate? Theory and evidence on online ratings

Citations

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Cited by:

  1. Gary E. Bolton & David J. Kusterer & Johannes Mans, 2015. "Inflated reputations: Uncertainty, leniency & moral wiggle room in trader feedback systems," Cologne Graduate School Working Paper Series 06-04, Cologne Graduate School in Management, Economics and Social Sciences, revised 29 Jul 2016.
  2. Grodeck, Ben & Tausch, Franziska & Wang, Chengsi & Xiao, Erte, 2023. "To insure or not to insure? Promoting trust and cooperation with insurance advice in markets," European Economic Review, Elsevier, vol. 160(C).
  3. Hoon S. Choi & Michele Maasberg, 2022. "An empirical analysis of experienced reviewers in online communities: what, how, and why to review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1293-1310, September.
  4. Gary Bolton & Kevin Breuer & Ben Greiner & Axel Ockenfels, 2023. "Fixing feedback revision rules in online markets," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 32(2), pages 247-256, April.
  5. Lafky, Jonathan & Wilson, Alistair J., 2020. "Experimenting with incentives for information transmission: Quantity versus quality," Journal of Economic Behavior & Organization, Elsevier, vol. 169(C), pages 314-331.
  6. Davide Crapis & Bar Ifrach & Costis Maglaras & Marco Scarsini, 2017. "Monopoly Pricing in the Presence of Social Learning," Management Science, INFORMS, vol. 63(11), pages 3586-3608, November.
  7. Britta Hoyer & Dirk van Straaten, 2021. "Anonymity and Self-Expression in Online Rating Systems - An Experimental Analysis," Working Papers Dissertations 70, Paderborn University, Faculty of Business Administration and Economics.
  8. Lafky, Jonathan & Lai, Ernest K. & Lim, Wooyoung, 2022. "Preferences vs. strategic thinking: An investigation of the causes of overcommunication," Games and Economic Behavior, Elsevier, vol. 136(C), pages 92-116.
  9. Daron Acemoglu & Ali Makhdoumi & Azarakhsh Malekian & Asuman Ozdaglar, 2017. "Fast and Slow Learning From Reviews," NBER Working Papers 24046, National Bureau of Economic Research, Inc.
  10. Dasgupta, Utteeyo & Radoniqi, Fatos, 2023. "Republic of beliefs: An experimental investigation✰," Journal of Economic Behavior & Organization, Elsevier, vol. 214(C), pages 30-43.
  11. Gary E. Bolton & David J. Kusterer & Johannes Mans, 2019. "Inflated Reputations: Uncertainty, Leniency, and Moral Wiggle Room in Trader Feedback Systems," Management Science, INFORMS, vol. 65(11), pages 5371-5391, November.
  12. Lingfang (Ivy) Li & Steven Tadelis & Xiaolan Zhou, 2020. "Buying reputation as a signal of quality: Evidence from an online marketplace," RAND Journal of Economics, RAND Corporation, vol. 51(4), pages 965-988, December.
  13. Dmitry Ryvkin & Danila Serra & James Tremewan, 2015. "I paid a bribe: Information Sharing and Extortionary Corruption," Working Papers wp2015_07_01, Department of Economics, Florida State University.
  14. McMurray, Joseph, 2017. "Voting as communicating: Mandates, multiple candidates, and the signaling voter's curse," Games and Economic Behavior, Elsevier, vol. 102(C), pages 199-223.
  15. Halliday, Simon D. & Lafky, Jonathan, 2019. "Reciprocity through ratings: An experimental study of bias in evaluations," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 83(C).
  16. Johnen, Johannes & Ng, Robin, 2023. "Ratings and Reciprocity," LIDAM Discussion Papers CORE 2023006, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  17. , 2015. "Quality Versus Quantity in Information Transmission: Theory and Experimental Evidence," Working Paper 539, Department of Economics, University of Pittsburgh, revised Jan 2015.
  18. Jonathan Lafky & Alistair J. Wilson, 2015. "Quality vs. Quantity in Information Transmission: Theory and Experimental Evidence," CESifo Working Paper Series 5426, CESifo.
  19. Raszap Skorbiansky, Sharon, 2018. "Investing in communication: An experimental study of communication in a relational contract setting," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 74(C), pages 85-96.
  20. Angelova, Vera & Regner, Tobias, 2018. "Can a bonus overcome moral hazard? Experimental evidence from markets for expert services," Journal of Economic Behavior & Organization, Elsevier, vol. 154(C), pages 362-378.
  21. Hoyer, B. & van Straaten, D., 2022. "Anonymity and self-expression in online rating systems—An experimental analysis," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 98(C).
  22. Wang Zhongmin, 2010. "Anonymity, Social Image, and the Competition for Volunteers: A Case Study of the Online Market for Reviews," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 10(1), pages 1-35, May.
  23. Andrey Fradkin & Elena Grewal & David Holtz, 2021. "Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb," Marketing Science, INFORMS, vol. 40(6), pages 1013-1029, November.
  24. Foster, Joshua, 2022. "How rating mechanisms shape user search, quality inference and engagement in online platforms: Experimental evidence," Journal of Business Research, Elsevier, vol. 142(C), pages 791-807.
  25. Alistair Wilson & Jonathan Lafky, 2015. "Quality Versus Quantity in Information Transmission: Theory and Experimental Evidence," Working Paper 540, Department of Economics, University of Pittsburgh, revised Jan 2015.
  26. Ryvkin, Dmitry & Serra, Danila & Tremewan, James, 2017. "I paid a bribe: An experiment on information sharing and extortionary corruption," European Economic Review, Elsevier, vol. 94(C), pages 1-22.
  27. Jonathan Lafky & Alistair Wilson, 2018. "Quantity Versus Quality: Experimenting with the Margins for Social Information," Working Papers 2018-02, Carleton College, Department of Economics.
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