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Product warranty management -- I: A taxonomy for warranty policies

Citations

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Cited by:

  1. Wei Xie, 2017. "Optimal pricing and two-dimensional warranty policies for a new product," International Journal of Production Research, Taylor & Francis Journals, vol. 55(22), pages 6857-6870, November.
  2. Darghouth, M.N. & Ait-kadi, D. & Chelbi, A., 2017. "Joint optimization of design, warranty and price for products sold with maintenance service contracts," Reliability Engineering and System Safety, Elsevier, vol. 165(C), pages 197-208.
  3. Wu, Shaomin, 2013. "A review on coarse warranty data and analysis," Reliability Engineering and System Safety, Elsevier, vol. 114(C), pages 1-11.
  4. Shau‐Shiang Ja & Vidyadhar G. Kulkarni & Amitava Mitra & Jayprakash G. Patankar, 2002. "Warranty reserves for nonstationary sales processes," Naval Research Logistics (NRL), John Wiley & Sons, vol. 49(5), pages 499-513, August.
  5. Yeh, Ruey Huei & Lo, Hui-Chiung, 2001. "Optimal preventive-maintenance warranty policy for repairable products," European Journal of Operational Research, Elsevier, vol. 134(1), pages 59-69, October.
  6. Chien, Yu-Hung & Chen, Jih-An, 2008. "Optimal spare ordering policy under a rebate warranty," European Journal of Operational Research, Elsevier, vol. 186(2), pages 708-719, April.
  7. Wang, Yukun & Liu, Zixian & Liu, Yiliu, 2015. "Optimal preventive maintenance strategy for repairable items under two-dimensional warranty," Reliability Engineering and System Safety, Elsevier, vol. 142(C), pages 326-333.
  8. Marc Reimann & Weihua Zhang, 2013. "Joint optimization of new production, warranty servicing strategy and secondary market supply under consumer returns," Working Paper Series, Social and Economic Sciences 2013-03, Faculty of Social and Economic Sciences, Karl-Franzens-University Graz.
  9. Lei, Yong & Liu, Qian & Shum, Stephen, 2017. "Warranty pricing with consumer learning," European Journal of Operational Research, Elsevier, vol. 263(2), pages 596-610.
  10. Liu, Peng & Wang, Guanjun, 2022. "Minimal repair models with non-negligible repair time," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
  11. Chun Su & Longfei Cheng, 2018. "An availability-based warranty policy considering preventive maintenance and learning effects," Journal of Risk and Reliability, , vol. 232(6), pages 576-586, December.
  12. Liu, Peng & Wang, Guanjun, 2023. "Generalized non-renewing replacement warranty policy and an age-based post-warranty maintenance strategy," European Journal of Operational Research, Elsevier, vol. 311(2), pages 567-580.
  13. J-A Chen & Y-H Chien, 2007. "Optimal age-replacement policy for renewing warranted products," Journal of Risk and Reliability, , vol. 221(4), pages 229-237, December.
  14. Chen, Cheng-Kang & Lo, Chih-Chung & Weng, Tzu-Chun, 2017. "Optimal production run length and warranty period for an imperfect production system under selling price dependent on warranty period," European Journal of Operational Research, Elsevier, vol. 259(2), pages 401-412.
  15. Mitra, Amitava, 2021. "Warranty parameters for extended two-dimensional warranties incorporating consumer preferences," European Journal of Operational Research, Elsevier, vol. 291(2), pages 525-535.
  16. Chien, Yu-Hung, 2012. "The effects of a free-repair warranty on the discrete-time periodic replacement policy," International Journal of Production Economics, Elsevier, vol. 135(2), pages 832-839.
  17. Kumar Gupta, Sanjib & De, Soumen & Chatterjee, Aditya, 2017. "Some reliability issues for incomplete two-dimensional warranty claims data," Reliability Engineering and System Safety, Elsevier, vol. 157(C), pages 64-77.
  18. Luo, Ming & Wu, Shaomin, 2019. "A comprehensive analysis of warranty claims and optimal policies," European Journal of Operational Research, Elsevier, vol. 276(1), pages 144-159.
  19. Jung, Ki Mun & Park, Minjae & Park, Dong Ho, 2010. "System maintenance cost dependent on life cycle under renewing warranty policy," Reliability Engineering and System Safety, Elsevier, vol. 95(7), pages 816-821.
  20. Shang, Lijun & Liu, Baoliang & Qiu, Qingan & Yang, Li, 2023. "Three-dimensional warranty and post-warranty maintenance of products with monitored mission cycles," Reliability Engineering and System Safety, Elsevier, vol. 239(C).
  21. W. Y. Yun & K. M. Kang, 2007. "Imperfect repair policies under two-dimensional warranty," Journal of Risk and Reliability, , vol. 221(4), pages 239-247, December.
  22. Afsahi, Mohsen & Shafiee, Mahmood, 2020. "A stochastic simulation-optimization model for base-warranty and extended-warranty decision-making of under- and out-of-warranty products," Reliability Engineering and System Safety, Elsevier, vol. 197(C).
  23. Dwayne Cole & Burak Kazaz & Scott Webster, 2016. "Final purchase and trade-in decisions in response to a component phase-out announcement: a deterministic analysis," International Journal of Production Research, Taylor & Francis Journals, vol. 54(5), pages 1257-1272, March.
  24. Mohamed Noomane Darghouth & Anis Chelbi & Daoud Ait-kadi, 2017. "Investigating reliability improvement of second-hand production equipment considering warranty and preventive maintenance strategies," International Journal of Production Research, Taylor & Francis Journals, vol. 55(16), pages 4643-4661, August.
  25. Izzet Sahin & Hakan Polatoglu, 1995. "Distributions of manufacturer's and user's replacement costs under warranty," Naval Research Logistics (NRL), John Wiley & Sons, vol. 42(8), pages 1233-1250, December.
  26. Nan Zhang & Mitra Fouladirad & Anne Barros, 2018. "Warranty analysis of a two-component system with type I stochastic dependence," Journal of Risk and Reliability, , vol. 232(3), pages 274-283, June.
  27. Chien, Yu-Hung & Zhang, Zhe George & Yin, Xiaoling, 2019. "On optimal preventive-maintenance policy for generalized Polya process repairable products under free-repair warranty," European Journal of Operational Research, Elsevier, vol. 279(1), pages 68-78.
  28. Liu, Peng & Wang, Guanjun & Su, Peng, 2021. "Optimal maintenance strategies for warranty products with limited repair time and limited repair number," Reliability Engineering and System Safety, Elsevier, vol. 210(C).
  29. Lu, Zhen & Shang, Jennifer, 2019. "Warranty mechanism for pre-owned tech products: Collaboration between E-tailers and online warranty provider," International Journal of Production Economics, Elsevier, vol. 211(C), pages 119-131.
  30. Zhou, Zhefang & Li, Yanjun & Tang, Kwei, 2009. "Dynamic pricing and warranty policies for products with fixed lifetime," European Journal of Operational Research, Elsevier, vol. 196(3), pages 940-948, August.
  31. Wang, Jinting & Zhou, Zhuang & Peng, Hao, 2017. "Flexible decision models for a two-dimensional warranty policy with periodic preventive maintenance," Reliability Engineering and System Safety, Elsevier, vol. 162(C), pages 14-27.
  32. Yeh, Ruey Huei & Ho, Wen-Tsung & Tseng, Sheng-Tsaing, 2000. "Optimal production run length for products sold with warranty," European Journal of Operational Research, Elsevier, vol. 120(3), pages 575-582, February.
  33. Sezgin Çağlar Aksezer, 2023. "Sustainability via Extended Warranty Contracts: Design for a Consumer Electronics Retailer," Sustainability, MDPI, vol. 16(1), pages 1-11, December.
  34. Ji Hwan Cha & Maxim Finkelstein, 2022. "A new warranty policy for heterogeneous items subject to monotone degradation processes," Journal of Risk and Reliability, , vol. 236(1), pages 55-65, February.
  35. Wu, Shaomin, 2011. "Warranty claim analysis considering human factors," Reliability Engineering and System Safety, Elsevier, vol. 96(1), pages 131-138.
  36. Chun Su & Xiaolin Wang, 2014. "Optimizing upgrade level and preventive maintenance policy for second-hand products sold with warranty," Journal of Risk and Reliability, , vol. 228(5), pages 518-528, October.
  37. Darghouth, M.N. & Chelbi, Anis & Ait-kadi, Daoud, 2012. "A profit assessment model for equipment inspection and replacement under renewing free replacement warranty policy," International Journal of Production Economics, Elsevier, vol. 135(2), pages 899-906.
  38. Yukun Wang & Yiliu Liu & Aibo Zhang, 2019. "Preventive maintenance optimization for repairable products considering two-dimensional warranty and customer satisfaction," Journal of Risk and Reliability, , vol. 233(4), pages 553-566, August.
  39. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.
  40. Showkat Ahmad Lone & Aquil Ahmed, 2021. "Design and Analysis of Accelerated Life Testing and its Application Under Rebate Warranty," Sankhya A: The Indian Journal of Statistics, Springer;Indian Statistical Institute, vol. 83(1), pages 393-407, February.
  41. Dekker, Rommert & Pinçe, Çerağ & Zuidwijk, Rob & Jalil, Muhammad Naiman, 2013. "On the use of installed base information for spare parts logistics: A review of ideas and industry practice," International Journal of Production Economics, Elsevier, vol. 143(2), pages 536-545.
  42. Liu, Yiliu & Liu, Zixian & Wang, Yukun, 2013. "Customized warranty offering for configurable products," Reliability Engineering and System Safety, Elsevier, vol. 118(C), pages 1-7.
  43. Chien, Yu-Hung, 2008. "A general age-replacement model with minimal repair under renewing free-replacement warranty," European Journal of Operational Research, Elsevier, vol. 186(3), pages 1046-1058, May.
  44. Jung, Ki Mun & Han, Sung Sil & Park, Dong Ho, 2008. "Optimization of cost and downtime for replacement model following the expiration of warranty," Reliability Engineering and System Safety, Elsevier, vol. 93(7), pages 995-1003.
  45. Cha, Ji Hwan & Finkelstein, Maxim, 2016. "On information-based warranty policy for repairable products from heterogeneous populationAuthor-Name: Lee, Hyunju," European Journal of Operational Research, Elsevier, vol. 253(1), pages 204-215.
  46. Subramanian Balachander, 2001. "Warranty Signalling and Reputation," Management Science, INFORMS, vol. 47(9), pages 1282-1289, September.
  47. Hashemi, M. & Asadi, M. & Tavangar, M., 2022. "Optimal maintenance strategies for coherent systems: A warranty dependent approach," Reliability Engineering and System Safety, Elsevier, vol. 217(C).
  48. Yeh, Ruey Huei & Chen, Tzu-Hui, 2006. "Optimal lot size and inspection policy for products sold with warranty," European Journal of Operational Research, Elsevier, vol. 174(2), pages 766-776, October.
  49. Yeh, Ruey Huei & Chen, Ming-Yuh & Lin, Chen-Yi, 2007. "Optimal periodic replacement policy for repairable products under free-repair warranty," European Journal of Operational Research, Elsevier, vol. 176(3), pages 1678-1686, February.
  50. Kirkizoğlu, Zeynep & Karaer, Özgen, 2022. "After-sales service and warranty decisions of a durable goods manufacturer," Omega, Elsevier, vol. 113(C).
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