Information technology innovations and commercial banking: A review and appraisal from an historical perspective
AbstractTechnological innovation in general and information technology (IT) applications in particular, have had a major effect in banking and finance. Following Garbade and Silber (1978), this research reviews the effects on banking organisations with reference to front office or external changes as described by the nature of product and service offerings. Following Morris (1986) and Quintás (1991), the research also considers innovations in the back office or internal (operational function) changes brought about to banking organisations. Outstanding IT-based innovations are considered and grouped into four distinct periods: early adoption (1864-1945), specific application (1945-1965), emergence (1965-1980) and diffusion (1980-1995). The research then discusses the potential impact of more recent innovations (i.e. electronic purses, digital cash and Internet banking). As a result, the research provides an historical perspective on the main drivers determining adoption of technological innovation in retail banking markets.
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Bibliographic InfoPaper provided by EconWPA in its series Economic History with number 0211002.
Length: 42 pages
Date of creation: 10 Nov 2002
Date of revision:
Note: Type of Document - pdf; to print on HP/PostScript/Franciscan monk; pages: 42
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Banks; competition; IT innovation;
Other versions of this item:
- Bernardo Batiz-Lazo & Douglas Wood, 2002. "Information technology innovations and commercial banking: A review and appraisal from an historical perspective," Economic History 0211001, EconWPA.
- N - Economic History
This paper has been announced in the following NEP Reports:
- NEP-ALL-2002-11-18 (All new papers)
- NEP-HIS-2002-11-18 (Business, Economic & Financial History)
- NEP-IND-2002-11-18 (Industrial Organization)
- NEP-NET-2002-11-18 (Network Economics)
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Pennings, J.M. & Harianto, F., 1992. "The diffusion of technological innovation in the commercial banking industry," Open Access publications from Tilburg University urn:nbn:nl:ui:12-382782, Tilburg University.
- Baltensperger, Ernst, 1980. "Alternative approaches to the theory of the banking firm," Journal of Monetary Economics, Elsevier, vol. 6(1), pages 1-37, January.
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- Joaquín Maudos Villarroya & José Manuel Pastor Monsálvez, 1995. "Prestación de Servicios Bancarios en las Cajas de Ahorros Españolas: Cajeros Automáticos versus Oficinas," Working Papers. Serie EC 1995-14, Instituto Valenciano de Investigaciones Económicas, S.A. (Ivie).
- Swank, Job, 1996. "Theories of the Banking Firm: A Review of the Literature," Bulletin of Economic Research, Wiley Blackwell, vol. 48(3), pages 173-207, July.
- Walker, David A., 1978. "Economies of scale in electronic funds transfer systems," Journal of Banking & Finance, Elsevier, vol. 2(1), pages 65-78, June.
- Stuber, Gerald, 1996. "The Electronic Purse: An Overview of Recent Developments and Policy Issues," Technical Reports 74, Bank of Canada.
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