IDEAS home Printed from https://ideas.repec.org/p/vua/wpaper/2002-21.html
   My bibliography  Save this paper

Innovative quality management practices in the Dutch construction industry

Author

Listed:
  • Bossink, B.A.G.

    (Vrije Universiteit Amsterdam, Faculteit der Economische Wetenschappen en Econometrie (Free University Amsterdam, Faculty of Economics Sciences, Business Administration and Economitrics)

Abstract

Quality management practices support the management of strategically important innovation processes. This conclusion is based on empirical research in the Dutch construction industry. A large-scale innovative construction project is intensively studied during a three-year period. The quality management practices that are used in this project to support the management of strategically important innovation processes are described and analyzed. The description and analysis is based on an analytical framework that consists of six quality management practices: design, planning, systems, goal, positioning, and interaction practices. The analytical framework is based on a theoretical study in the field of strategic quality management. The empirical research points out that planning, positioning and interaction practices in quality management support the management of strategic innovation. It also indicates that systems and goal practices in quality management can be supportive to the management of strategic innovation.

Suggested Citation

  • Bossink, B.A.G., 2002. "Innovative quality management practices in the Dutch construction industry," Serie Research Memoranda 0021, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    • Handle: RePEc:vua:wpaper:2002-21
    as

    Download full text from publisher

    File URL: http://degree.ubvu.vu.nl/repec/vua/wpaper/pdf/20020021.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ittner, Christopher D. & Larcker, David F., 1997. "Quality strategy, strategic control systems, and organizational performance," Accounting, Organizations and Society, Elsevier, vol. 22(3-4), pages 293-314.
    2. J. Cunningham, 1997. "Case study principles for different types of cases," Quality & Quantity: International Journal of Methodology, Springer, vol. 31(4), pages 401-423, November.
    3. Kazuyuki Motohashi, 1998. "Innovation Strategy And Business Performance Of Japanese Manufacturing Firms," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 7(1), pages 27-52.
    4. Smith, Stephen C., 1994. "Innovation and market strategy in Italian industrial cooperatives: Econometric evidence on organizational comparative advantage," Journal of Economic Behavior & Organization, Elsevier, vol. 23(3), pages 303-320, May.
    5. Shetty, Y. K., 1987. "Product quality and competitive strategy," Business Horizons, Elsevier, vol. 30(3), pages 46-52.
    6. Orton, James Douglas, 1997. "From inductive to iterative grounded theory: Zipping the gap between process theory and process data," Scandinavian Journal of Management, Elsevier, vol. 13(4), pages 419-438, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bossink, B.A.G., 2003. "Coinnovation research : manual for experiential research into organizational coinnovation," Serie Research Memoranda 0016, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bossink, B.A.G. & Blauw, Jan-Nico, 2003. "Strategic ambitions as drivers of improvement at Daimler Chrysler," Serie Research Memoranda 0002, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    2. Zhao, Xiaofei & Wang, Ping & Pal, Raktim, 2021. "The effects of agro-food supply chain integration on product quality and financial performance: Evidence from Chinese agro-food processing business," International Journal of Production Economics, Elsevier, vol. 231(C).
    3. Ülle Pärl, 2006. "Choice of measures for performance measurement models on the example of successful Estonian companies," University of Tartu - Faculty of Economics and Business Administration, in: Tõnis Mets & Janita Andrijevskaja & Urve Venesaar & Ene Kolbre (ed.), Entrepreneurship in Estonia: policies, practices, education and research, edition 1, volume 28, chapter 12, pages 228-247, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    4. repec:dau:papers:123456789/3258 is not listed on IDEAS
    5. James T. Mackey & F. Johnny Deng, 2016. "Examining the Role of Management Control Systems in the Creation of an Innovative Culture," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 13(03), pages 1-27, June.
    6. Deshani C. Hettiarachchi, 2023. "Effects of Non-Financial Performance Management and Risk Disclosures on Not-For-Profit Financial Vulnerability: Evidence from The Australian Aged Care Not-For-Profit Sector," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 22(4), pages 723-745, December.
    7. Frank Hartmann & Paolo Perego & Anna Young, 2013. "Carbon Accounting: Challenges for Research in Management Control and Performance Measurement," Abacus, Accounting Foundation, University of Sydney, vol. 49(4), pages 539-563, December.
    8. Sebastián Berazategui & Emilio Landinelli & Daniel Ramírez, 2013. "Una comparación del comportamiento innovador entre Cooperativas de Trabajo y Empresas Capitalistas en Uruguay," Documentos de Investigación Estudiantil (students working papers) 13-02, Instituto de Economía - IECON.
    9. Widener, Sally K., 2004. "An empirical investigation of the relation between the use of strategic human capital and the design of the management control system," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 377-399.
    10. Bossink, Bart A.G., 2004. "Effectiveness of Innovation Leadership Styles: A Manager’s Influence on Ecological Innovation in Construction Projects," Serie Research Memoranda 0027, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    11. Smith, Stephen C., 1995. "Employee participation in China's TVEs," China Economic Review, Elsevier, vol. 6(1), pages 157-167.
    12. Magrini, Alessandra & Lins, Luiz dos Santos, 2007. "Integration between environmental management and strategic planning in the oil and gas sector," Energy Policy, Elsevier, vol. 35(10), pages 4869-4878, October.
    13. Kolar, Petr & Schramm, Hans-Joachim & Prockl, Günter, 2018. "Intermodal transport and repositioning of empty containers in Central and Eastern Europe hinterland," Journal of Transport Geography, Elsevier, vol. 69(C), pages 73-82.
    14. Zhong Wang & Rui Xu, 2022. "Price Controls and Platform Ecosystem: A Comparative Analysis of Parking Applications between Beijing and London," Sustainability, MDPI, vol. 14(9), pages 1-17, May.
    15. Hans Lööf & Jacques Mairesse & Pierre Mohnen, 2017. "CDM 20 years after," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 26(1-2), pages 1-5, February.
    16. Évelyne Poincelot & Grégory Wegmann, 2005. "Utilisation des critères non financiers pour évaluer ou piloter la performance: analyse théorique," ACCRA, Association francophone de comptabilité, vol. 11(2), pages 109-125.
    17. Markus Reihlen & Jan‐Florian Schlapfner & Monika Seeger & Hannah Trittin‐Ulbrich, 2022. "Strategic Venturing as Legitimacy Creation: The Case of Sustainability," Journal of Management Studies, Wiley Blackwell, vol. 59(2), pages 417-459, March.
    18. Parrish, Bradley D., 2010. "Sustainability-driven entrepreneurship: Principles of organization design," Journal of Business Venturing, Elsevier, vol. 25(5), pages 510-523, September.
    19. Rudolf R. Sinkovics & Eva A. Alfoldi, 2012. "Progressive Focusing and Trustworthiness in Qualitative Research," Management International Review, Springer, vol. 52(6), pages 817-845, December.
    20. Mohammed Belkasseh & Morad Lemtaoui, 2015. "Let'S Talk Performance Some Hints," Review of Business and Finance Studies, The Institute for Business and Finance Research, vol. 6(3), pages 57-70.
    21. Yao‐Sheng Liao, 2011. "The effect of human resource management control systems on the relationship between knowledge management strategy and firm performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 494-511, August.

    More about this item

    Keywords

    quality management; strategic innovation; the Netherlands;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vua:wpaper:2002-21. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: R. Dam (email available below). General contact details of provider: https://edirc.repec.org/data/fewvunl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.