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Unleashing Employees’ Power to Innovate: Cross-level Effects of Employment Relationships and Job Complexity

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  • M. AUDENAERT
  • A. VANDERSTRAETEN
  • D. BUYENS

Abstract

This study develops a multilevel conceptual model linking employment relationships and psychological empowerment with individual innovation. To test this model, we use survey data on 82 job functions and 934 employees from a large Flemish service organization. The results highlight the role of variables at the job-level. The first job-level context variable concerns employment relationships. The findings show that employment relationships with high job requirements and/or offered inducements affect psychological empowerment, which in turn is related to individual innovation. The second job-level context variable concerns job complexity. The findings show that job complexity operates as a cross-level moderator of the link between psychological empowerment and individual innovation. These findingsunderscore recent claims that multilevel linkages and the job-level context matter in explaining individual innovation in service organizations.

Suggested Citation

  • M. Audenaert & A. Vanderstraeten & D. Buyens, 2013. "Unleashing Employees’ Power to Innovate: Cross-level Effects of Employment Relationships and Job Complexity," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 13/836, Ghent University, Faculty of Economics and Business Administration.
    • Handle: RePEc:rug:rugwps:13/836
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    1. Cesaltina Pacheco Pires & Soumodip Sarkar & Luísa Carvalho, 2008. "Innovation in services -- how different from manufacturing?," The Service Industries Journal, Taylor & Francis Journals, vol. 28(10), pages 1339-1356, December.
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    Keywords

    Employment relationship; psychological empowerment; job complexity; individual innovation; multilevel study.;
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