Various trends related to technology, organizations and environment have resulted in fuzzy differences between 'design' and 'use' or 'designers' and 'end-users'. But despite the growing intricacy between the ICT design and organizational practice, the bulk of the IS literature still enact classic dichotomies “design-use”. First, in order to synthesize the current IS literature aiming at overcoming design-use dichotomies, the authors suggest two notions: Design In Use (DIU) and Design In Making (DIM). Four DIU-DIM configurations are also put forward before introducing Jean-Daniel Reynaud's Regulation Theory as a relevant framework to put them in broader sociotechnical perspective. Then, in order to test and refine the resulting theoretical framework, two case studies are presented: case A on an e-learning system in a French university, and case B on a loan management system in a Latvian bank. Lastly, the authors discuss the limitations, contributions and perspectives of this work.
Download Info
To download:
If you experience problems downloading a file, check if you have the
proper application to
view it first. Information about this may be contained
in the File-Format links below. In case of further problems read
the IDEAS help
file. Note that these files are not on the IDEAS
site. Please be patient as the files may be large.
Publisher Info
Paper provided by University Library of Munich, Germany in its series MPRA Paper with number
1313.
Find related papers by JEL classification: M19 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Other
This paper has been announced in the following NEP Reports:
References listed on IDEAS Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.: