Design in practice: bridging the gap between design and use dichotomies in practice-based studies
AbstractVarious trends related to technology, organizations and environment have resulted in fuzzy differences between 'design' and 'use' or 'designers' and 'end-users'. But despite the growing intricacy between the ICT design and organizational practice, the bulk of the IS literature still enact classic dichotomies “design-use”. First, in order to synthesize the current IS literature aiming at overcoming design-use dichotomies, the authors suggest two notions: Design In Use (DIU) and Design In Making (DIM). Four DIU-DIM configurations are also put forward before introducing Jean-Daniel Reynaud's Regulation Theory as a relevant framework to put them in broader sociotechnical perspective. Then, in order to test and refine the resulting theoretical framework, two case studies are presented: case A on an e-learning system in a French university, and case B on a loan management system in a Latvian bank. Lastly, the authors discuss the limitations, contributions and perspectives of this work.
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Bibliographic InfoPaper provided by University Library of Munich, Germany in its series MPRA Paper with number 1313.
Date of creation: Jun 2006
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Practice-based view; design in practice; joint regulation theory; Jean-Daniel Reynaud; critical realism; meta-model;
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- M19 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Other
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