Information System Use--Related Activity: An Expanded Behavioral Conceptualization of Individual-Level Information System Use
Author
Abstract
Suggested Citation
DOI: 10.1287/isre.1070.0122
Download full text from publisher
References listed on IDEAS
- Detmar Straub & Moez Limayem & Elena Karahanna-Evaristo, 1995. "Measuring System Usage: Implications for IS Theory Testing," Management Science, INFORMS, vol. 41(8), pages 1328-1342, August.
- Jon Hartwick & Henri Barki, 1994. "Explaining the Role of User Participation in Information System Use," Management Science, INFORMS, vol. 40(4), pages 440-465, April.
- Andrew Burton-Jones & Detmar W. Straub, 2006. "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research, INFORMS, vol. 17(3), pages 228-246, September.
- Barbara L. Marcolin & Deborah R. Compeau & Malcolm C. Munro & Sid L. Huff, 2000. "Assessing User Competence: Conceptualization and Measurement," Information Systems Research, INFORMS, vol. 11(1), pages 37-60, March.
- Barbara H. Wixom & Peter A. Todd, 2005. "A Theoretical Integration of User Satisfaction and Technology Acceptance," Information Systems Research, INFORMS, vol. 16(1), pages 85-102, March.
- Betty Vandenbosch & Chris Higgins, 1996. "Information Acquisition and Mental Models: An Investigation into the Relationship Between Behaviour and Learning," Information Systems Research, INFORMS, vol. 7(2), pages 198-214, June.
- William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
- Jarvis, Cheryl Burke & MacKenzie, Scott B & Podsakoff, Philip M, 2003. "A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 30(2), pages 199-218, September.
- Wanda J. Orlikowski, 2000. "Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations," Organization Science, INFORMS, vol. 11(4), pages 404-428, August.
- Peter B. Seddon, 1997. "A Respecification and Extension of the DeLone and McLean Model of IS Success," Information Systems Research, INFORMS, vol. 8(3), pages 240-253, September.
- Sarv Devaraj & Rajiv Kohli, 2003. "Performance Impacts of Information Technology: Is Actual Usage the Missing Link?," Management Science, INFORMS, vol. 49(3), pages 273-289, March.
- James C. Brancheau & James C. Wetherbe, 1990. "The Adoption of Spreadsheet Software: Testing Innovation Diffusion Theory in the Context of End-User Computing," Information Systems Research, INFORMS, vol. 1(2), pages 115-143, June.
- Wanda J. Orlikowski, 1992. "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science, INFORMS, vol. 3(3), pages 398-427, August.
- Marcie J. Tyre & Wanda J. Orlikowski, 1994. "Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations," Organization Science, INFORMS, vol. 5(1), pages 98-118, February.
- Dale L. Goodhue, 1995. "Understanding User Evaluations of Information Systems," Management Science, INFORMS, vol. 41(12), pages 1827-1844, December.
- Wanda J. Orlikowski, 1996. "Improvising Organizational Transformation Over Time: A Situated Change Perspective," Information Systems Research, INFORMS, vol. 7(1), pages 63-92, March.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Abhay Nath Mishra & Ritu Agarwal, 2010. "Technological Frames, Organizational Capabilities, and IT Use: An Empirical Investigation of Electronic Procurement," Information Systems Research, INFORMS, vol. 21(2), pages 249-270, June.
- Andrew Burton-Jones & Camille Grange, 2013. "From Use to Effective Use: A Representation Theory Perspective," Information Systems Research, INFORMS, vol. 24(3), pages 632-658, September.
- Hilal Atasoy & Rajiv D. Banker & Paul A. Pavlou, 2016. "On the Longitudinal Effects of IT Use on Firm-Level Employment," Information Systems Research, INFORMS, vol. 27(1), pages 6-26, March.
- Xu, Mengxi & Wang, Wei & Ou, Carol & Song, Baoxiang, 2023. "Does IT matter for work meaningfulness?: Exploring the mediating role of job crafting," Other publications TiSEM 53be7105-cc88-4dee-a738-b, Tilburg University, School of Economics and Management.
- John D'Ambra & Concepción S. Wilson & Shahriar Akter, 2013. "Application of the task-technology fit model to structure and evaluate the adoption of E-books by Academics," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(1), pages 48-64, January.
- Andrew Burton-Jones & Olga Volkoff, 2017. "How Can We Develop Contextualized Theories of Effective Use? A Demonstration in the Context of Community-Care Electronic Health Records," Information Systems Research, INFORMS, vol. 28(3), pages 468-489, September.
- Hillol Bala & Viswanath Venkatesh, 2016. "Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes," Management Science, INFORMS, vol. 62(1), pages 156-179, January.
- Ann-Frances Cameron & Jane Webster, 2013. "Multicommunicating: Juggling Multiple Conversations in the Workplace," Information Systems Research, INFORMS, vol. 24(2), pages 352-371, June.
- Efpraxia D. Zamani & Nancy Pouloudi & George M. Giaglis & Jonathan Wareham, 2022. "Appropriating Information Technology Artefacts through Trial and Error: The Case of the Tablet," Information Systems Frontiers, Springer, vol. 24(1), pages 97-119, February.
- Uche Patrick OKOYE, Ph.D & Okwukwe NWAKA-NWANDU, 2023. "Effect of Banditry and Kidnapping on The Development of Selected Tertiary Institutions in Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(5), pages 774-796, May.
- Do Giang Nguyen & Minh-Tri Ha, 2022. "What Makes Users Continue to Want to Use the Digital Platform? Evidence From the Ride-Hailing Service Platform in Vietnam," SAGE Open, , vol. 12(1), pages 21582440211, January.
- Giang-Do Nguyen & Thu-Hien Thi Dao, 2024. "Factors influencing continuance intention to use mobile banking: an extended expectation-confirmation model with moderating role of trust," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
- Sun, Jonghak & Teng, James T.C., 2017. "The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale," International Journal of Information Management, Elsevier, vol. 37(5), pages 400-416.
- Jean-Charles Pillet & Kevin Carillo & Claudio Vitari & Federico Pigni, 2020. "What Does It Do? Theorizing Functional Ambiguity As A Factor Influencing User Perceptions Of Information Technology," Grenoble Ecole de Management (Post-Print) hal-03026903, HAL.
- Yu Tong & Sharon Swee-Lin Tan & Hock-Hai Teo, 2015. "The Road to Early Success: Impact of System Use in the Swift Response Phase," Information Systems Research, INFORMS, vol. 26(2), pages 418-436, June.
- Sven Dittes & Stefan Smolnik, 2019. "Towards a digital work environment: the influence of collaboration and networking on employee performance within an enterprise social media platform," Journal of Business Economics, Springer, vol. 89(8), pages 1215-1243, December.
- John A. Kaliski & Queen E. Booker & Paul L. Schumann, 2012. "An Architecture For Dynamic E-Learning Environments Based On Student Activity And Learning Styles," Business Education and Accreditation, The Institute for Business and Finance Research, vol. 4(2), pages 113-124.
- Jean-Charles Pillet & Kevin Carillo & Claudio Vitari & Federico Pigni, 2020. "What Does It Do? Theorizing Functional Ambiguity As A Factor Influencing User Perceptions Of Information Technology," Post-Print hal-03026903, HAL.
- Jani Merikivi & Antti Salovaara & Matti Mäntymäki & Lilong Zhang, 2018. "On the way to understanding binge watching behavior: the over-estimated role of involvement," Electronic Markets, Springer;IIM University of St. Gallen, vol. 28(1), pages 111-122, February.
- Hilal Atasoy & Rajiv D. Banker & Paul A. Pavlou, 2021. "Information Technology Skills and Labor Market Outcomes for Workers," Information Systems Research, INFORMS, vol. 32(2), pages 437-461, June.
- Kwahk, Kee-Young & Ahn, Hyunchul & Ryu, Young U., 2018. "Understanding mandatory IS use behavior: How outcome expectations affect conative IS use," International Journal of Information Management, Elsevier, vol. 38(1), pages 64-76.
- Suoniemi, Samppa & Terho, Harri & Zablah, Alex & Olkkonen, Rami & Straub, Detmar W., 2021. "The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity," Journal of Business Research, Elsevier, vol. 127(C), pages 108-122.
- Kwan Soo Hong & DonHee Lee, 2018. "Impact of operational innovations on customer loyalty in the healthcare sector," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 575-600, September.
- Bogicevic, Vanja & Bujisic, Milos & Bilgihan, Anil & Yang, Wan & Cobanoglu, Cihan, 2017. "The impact of traveler-focused airport technology on traveler satisfaction," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 351-361.
- Shaw, Norman, 2014. "The role of the professional association: A grounded theory study of Electronic Medical Records usage in Ontario, Canada," International Journal of Information Management, Elsevier, vol. 34(2), pages 200-209.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Andrew Burton-Jones & Detmar W. Straub, 2006. "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research, INFORMS, vol. 17(3), pages 228-246, September.
- Andrew Burton-Jones & Camille Grange, 2013. "From Use to Effective Use: A Representation Theory Perspective," Information Systems Research, INFORMS, vol. 24(3), pages 632-658, September.
- J. J. Po-An Hsieh & Arun Rai & Sean Xin Xu, 2011. "Extracting Business Value from IT: A Sensemaking Perspective of Post-Adoptive Use," Management Science, INFORMS, vol. 57(11), pages 2018-2039, November.
- Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
- Dong-Gil Ko & Alan R. Dennis, 2011. "Profiting from Knowledge Management: The Impact of Time and Experience," Information Systems Research, INFORMS, vol. 22(1), pages 134-152, March.
- Sun, Jonghak & Teng, James T.C., 2017. "The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale," International Journal of Information Management, Elsevier, vol. 37(5), pages 400-416.
- Kwahk, Kee-Young & Ahn, Hyunchul & Ryu, Young U., 2018. "Understanding mandatory IS use behavior: How outcome expectations affect conative IS use," International Journal of Information Management, Elsevier, vol. 38(1), pages 64-76.
- Hou, Chung-Kuang, 2012. "Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry," International Journal of Information Management, Elsevier, vol. 32(6), pages 560-573.
- Gerald C. Kane & Maryam Alavi, 2008. "Casting the Net: A Multimodal Network Perspective on User-System Interactions," Information Systems Research, INFORMS, vol. 19(3), pages 253-272, September.
- Arun Rai & Sandra S. Lang & Robert B. Welker, 2002. "Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis," Information Systems Research, INFORMS, vol. 13(1), pages 50-69, March.
- repec:dau:papers:123456789/7962 is not listed on IDEAS
- Jani Merikivi & Antti Salovaara & Matti Mäntymäki & Lilong Zhang, 2018. "On the way to understanding binge watching behavior: the over-estimated role of involvement," Electronic Markets, Springer;IIM University of St. Gallen, vol. 28(1), pages 111-122, February.
- Akter, Shahriar & Wamba, Samuel Fosso & D’Ambra, John, 2019. "Enabling a transformative service system by modeling quality dynamics," International Journal of Production Economics, Elsevier, vol. 207(C), pages 210-226.
- Robert M. Fuller & Alan R. Dennis, 2009. "Does Fit Matter? The Impact of Task-Technology Fit and Appropriation on Team Performance in Repeated Tasks," Information Systems Research, INFORMS, vol. 20(1), pages 2-17, March.
- Morteza Ghobakhloo & Sai Hong Tang, 2015. "Information system success among manufacturing SMEs: case of developing countries," Information Technology for Development, Taylor & Francis Journals, vol. 21(4), pages 573-600, October.
- Jonghak Sun, 2017. "The effect of information technology on IT-facilitated coordination, IT-facilitated autonomy, and decision-makings at the individual level," Applied Economics, Taylor & Francis Journals, vol. 49(2), pages 138-155, January.
- Nam, Dalwoo & Lee, Junyeong & Lee, Heeseok, 2019. "Business analytics use in CRM: A nomological net from IT competence to CRM performance," International Journal of Information Management, Elsevier, vol. 45(C), pages 233-245.
- Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
- repec:dau:papers:123456789/8266 is not listed on IDEAS
- Robert G. Fichman, 2004. "Real Options and IT Platform Adoption: Implications for Theory and Practice," Information Systems Research, INFORMS, vol. 15(2), pages 132-154, June.
- Tsung Teng Chen, 2012. "The development and empirical study of a literature review aiding system," Scientometrics, Springer;Akadémiai Kiadó, vol. 92(1), pages 105-116, July.
- Luciana Cingolani & Tim Hildebrandt, 2022. "Incentive Structures for the Adoption of Crowdsourcing in Public Policy: A Bureaucratic Politics Model," Sustainability, MDPI, vol. 14(20), pages 1-16, October.
More about this item
Keywords
IS use; IS implementation; user adaptation; user learning; formative constructs;All these keywords.
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orisre:v:18:y:2007:i:2:p:173-192. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.