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Assessing and Quantifying Local Network Effects in an Online Dating Market

Author

Listed:
  • Gordon Burtch

    (University of Minnesota, Carlson School of Management, Information & Decision Sciences Department, 321 19th Ave. S., Minneapolis, MN 55408, USA)

  • Jui Ramaprasad

    (McGill University, Desautels Faculty of Management, 1001 Rue Sherbrooke O, Montréal, QC H3A 1G5, Canada)

Abstract

We empirically examine and quantify network effects on a large online dating platform in Brazil. We consider the effects of a seeding intervention by the platform operator, wherein it acquired its primary competitor and subsequently imported the competitor’s 150,000 user accounts over a 3-day period. The acquisition thus constitutes a large exogenous shock the composition of the acquiring platform’s user base. We estimate the effect of the shock on the rate of subsequent enrollments and exits amongst heterosexual users across 120 cities. Bearing in mind that the purchased users were exclusively heterosexual, we employ a difference-in-differences specification in which homosexual enrollment and exit rates serve as plausible controls. Our estimates indicate that the treatment increased the rates of both enrollment and exit, for both genders, with a net positive effect that translated to a 22% increase in short-term revenue for the platform. Further, we find that the response amongst male users was significantly stronger. When we consider that female participation was being fully subsidized by the acquiring platform, this result is consistent with the idea that subsidies and seeding strategies are substitutes, rather than complements. Finally, we explore nuances of the observed effects, quantifying local features. In particular, we show that the treatment effect varied significantly, depending on age differences and the degree of co-location between new and existing users.

Suggested Citation

  • Gordon Burtch & Jui Ramaprasad, 2016. "Assessing and Quantifying Local Network Effects in an Online Dating Market," Working Papers 16-05, NET Institute.
  • Handle: RePEc:net:wpaper:1605
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    References listed on IDEAS

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    Cited by:

    1. Jaehwuen Jung & Hyungsoo Lim & Dongwon Lee & Chul Kim, 2022. "The Secret to Finding a Match: A Field Experiment on Choice Capacity Design in an Online Dating Platform," Information Systems Research, INFORMS, vol. 33(4), pages 1248-1263, December.
    2. Ni Huang & Gordon Burtch & Yumei He & Yili Hong, 2022. "Managing Congestion in a Matching Market via Demand Information Disclosure," Information Systems Research, INFORMS, vol. 33(4), pages 1196-1220, December.
    3. Zhiyi Wang & Lusi Yang & Jungpil Hahn, 2023. "Winner Takes All? The Blockbuster Effect on Crowdfunding Platforms," Information Systems Research, INFORMS, vol. 34(3), pages 935-960, September.

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    More about this item

    Keywords

    online dating; network effects; natural experiment; differences in differences;
    All these keywords.

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation

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