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Heterogeneity and Information Spillovers in Web Service Sourcing

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Abstract

This paper studies the role of firm heterogeneity and information spillovers in the sourcing decision to provide web services. To this end, we develop a theoretical model that relates these factors to firms' decisions to outsource or use in-house resources (insource). Based on this theoretical framework, we further construct an econometric model. Using our estimated model, we investigate why insourcing of web services is much more prevalent than outsourcing. We find that insourcing is likely to generate the higher value for most firms, and lack of information on the efficacy of outsourcing is unlikely to account for the dominance of insourcing over outsourcing. Therefore, differences in firm choices with regard to web services provision is primarily driven by firm heterogeneity, rather than by information spillovers.

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File URL: http://www.NETinst.org/Deltas_Hong_09-20.pdf
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Bibliographic Info

Paper provided by NET Institute in its series Working Papers with number 09-20.

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Length: 39 pages
Date of creation: Sep 2009
Date of revision: Sep 2009
Handle: RePEc:net:wpaper:0920

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Web page: http://www.NETinst.org/

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Keywords: heterogeneity; information spillovers; outsourcing; switching regression;

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  1. Timothy F. Bresnahan & Erik Brynjolfsson & Lorin M. Hitt, 1999. "Information Technology, Workplace Organization and the Demand for Skilled Labor: Firm-Level Evidence," NBER Working Papers 7136, National Bureau of Economic Research, Inc.
  2. Robert H. Porter, 1983. "A Study of Cartel Stability: The Joint Executive Committee, 1880-1886," Bell Journal of Economics, The RAND Corporation, vol. 14(2), pages 301-314, Autumn.
  3. Angelique Augereau & Shane Greenstein & Marc Rysman, 2006. "Coordination versus differentiation in a standards war: 56K modems," RAND Journal of Economics, RAND Corporation, vol. 37(4), pages 887-909, December.
  4. Forman, Chris & Goldfarb, Avi & Greenstein, Shane, 2005. "How did location affect adoption of the commercial Internet? Global village vs. urban leadership," Journal of Urban Economics, Elsevier, vol. 58(3), pages 389-420, November.
  5. Seung-Hyun Hong & Leonardo Rezende, 2007. "“Lock-In and Unobserved Preferences in Server Operating System Adoption: A Case of Linux vs. Windows"," Working Papers 07-05, NET Institute.
  6. Hubbard, Thomas N, 2001. "Contractual Form and Market Thickness in Trucking," RAND Journal of Economics, The RAND Corporation, vol. 32(2), pages 369-86, Summer.
  7. George P. Baker & Thomas N. Hubbard, 2003. "Make Versus Buy in Trucking: Asset Ownership, Job Design, and Information," American Economic Review, American Economic Association, vol. 93(3), pages 551-572, June.
  8. Chris Forman & Avi Goldfarb & Shane Greenstein, 2008. "Understanding the Inputs into Innovation: Do Cities Substitute for Internal Firm Resources?," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 17(2), pages 295-316, 06.
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