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Heterogeneity and Information Spillovers in Web Service Sourcing

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Author Info
George Deltas () (University of Illinois at Urbana-Champaign)
Seung-Hyun Hong () (University of Illinois at Urbana-Champaign)
Abstract

This paper studies the role of firm heterogeneity and information spillovers in the sourcing decision to provide web services. To this end, we develop a theoretical model that relates these factors to firms' decisions to outsource or use in-house resources (insource). Based on this theoretical framework, we further construct an econometric model. Using our estimated model, we investigate why insourcing of web services is much more prevalent than outsourcing. We find that insourcing is likely to generate the higher value for most firms, and lack of information on the efficacy of outsourcing is unlikely to account for the dominance of insourcing over outsourcing. Therefore, differences in firm choices with regard to web services provision is primarily driven by firm heterogeneity, rather than by information spillovers.

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Publisher Info
Paper provided by NET Institute in its series Working Papers with number 09-20.

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Length: 39 pages
Date of creation: Sep 2009
Date of revision: Sep 2009
Handle: RePEc:net:wpaper:0920

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Web page: http://www.NETinst.org/

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Related research
Keywords: heterogeneity; information spillovers; outsourcing; switching regression;

Find related papers by JEL classification:
L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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This page was last updated on 2009-12-3.


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